Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Cofield

La Grange,GA

Summary

Excellent at customer service and conflict resolutions. Knowledgeable about inquiring about members bills, advising members to didn't hema. Resolutions. Helping people and achieving my goals is my main goal!

Overview

5
5
years of professional experience

Work History

Customer Service

Elevance health BCBS
09.2023 - Current
  • I answer phones, help member with there policies, help member call billing providers, help member with any questions they have regarding there policy.

Customer service

Triad outdoor
10.2020 - 08.2022
  • I answered phones, billed out customers, called customers about bills and past due bills, did warranties, looked up parts or anything that needed to be done.

Daycare teacher

Fig tree childcare
11.2020 - 12.2021
  • I am a daycare teacher, I care for Childrens safety and needs and communicate with parents if need to be. I texted or call parent when needed if something happens to be wrong.

Education

Diploma -

Troup high school
12.2016

Skills

  • Customer service
  • Desktop Computers
  • Front Office
  • Inbound Calls
  • Outbound Calling
  • Receptionist
  • Outlook
  • Workday software

Timeline

Customer Service

Elevance health BCBS
09.2023 - Current

Daycare teacher

Fig tree childcare
11.2020 - 12.2021

Customer service

Triad outdoor
10.2020 - 08.2022

Diploma -

Troup high school

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Brooke Cofield