Brooke Collins
Fort Collins,CO
Summary
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
Manhattan Giant Pizza
San Marcos, CA
02.2023 - 05.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Tailored orders to address customer allergies and gluten concerns.
Education
High School Diploma -
San Marcos High School
San Marcos, CA06-2023
Some College (No Degree) - Communications Systems Technology
Colorado State University
Fort Collins, COSkills
- Menu Memorization
- Customer Service
- Order Management
- Inventory Restocking
- Telephone Etiquette
- Cash Handling
- Taking Orders
- Workplace Efficiency
- Line Efficiency
- Positive Company Representation
- Valid Driver's License
- Store Opening and Closing
- Cleaning
- Clear Communication
- Problem-Solving
- Integrity and Honesty
Affiliations
- Golfer
- Soccer player
Languages
Spanish
Professional
References
References available upon request.
Timeline
Crew Member
Manhattan Giant Pizza
02.2023 - 05.2024
High School Diploma -
San Marcos High School
Some College (No Degree) - Communications Systems Technology
Colorado State University
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