Brooke Collins
Corpus Christi,TX
Summary
My experience in the tanning industry has provided me with a strong background in customer service, sales techniques, communication, and cleanliness. Strengths include the ability to enhance customer satisfaction by providing personalized consultations, and following up on customer progress to build rapport with clientele. Proven to be a reliable manager demonstrating a high level of ownership and initiative, possessing an exceptional work ethic and a desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments, to manage goals and team development.
Overview
3
3
years of professional experience
Work History
Tanning Consultant and Salon Manager
Electric Tan
Corpus Christi, TX
07.2022 - Current
- Maintained cleanliness and sanitation of tanning beds and salon environment to ensure client safety.
- Followed up with customers after each visit to ensure satisfaction with services rendered.
- Experience in selling tanning products, services, and memberships.
- Experience with telephone etiquette by making scheduled client appointments by phone, and through email.
- Experience with money handling, checking the cash drawer daily, as well as making weekly deposits.
- Directed the hiring and training of new staff on tanning salon procedures, customer service, and sales techniques.
- Performed monthly reviews and check-ins with employees to ensure that adequate performance in cleanliness and customer service was maintained.
Education
RN-BSN - Nursing Practice
Del Mar College
Corpus Christi, TX12-2027
High School Diploma -
Richard King High School
Corpus Christi05-2022
Skills
- Customer service
- Sales Proficiency
- Cleaning & sanitation
- Multitasking and organization
- Attention to detail
- Adaptability and flexibility
- Team collaboration
- Staff training
- Management roles
- Payment processing
Other Experiences and Interests
- Currently performing nursing clinicals once a week at Cimarron Place Health and Rehabilitation Center. I advocate for patient health and assist them in their daily care.
- Babysitter from 2020-2023
- I love learning new things. I am excited about furthering my education and work experience.
References
References available upon request.
Timeline
Tanning Consultant and Salon Manager
Electric Tan
07.2022 - Current
RN-BSN - Nursing Practice
Del Mar College
High School Diploma -
Richard King High School
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