Dana Shaw
Maple Shade Township
Summary
Highly organized | Customer service oriented | Accepts new challenges
Overview
12
12
years of professional experience
Work History
Tanning Salon Manager
Hollywood Tans
Cherry Hill
10.2019 - Current
- Greets all clients as well as conducts salon tours prompting memberships.
- Assists in payroll responsibilities, ensuring all hours from each employee are accurate and sent to payroll company.
- Oversees two salon locations, being a resource for any client account issues or membership concerns.
Retail Sales Associate
Victoria’s Secret
Cherry Hill
09.2018 - 10.2019
- Welcomes and acknowledges guests in a timely fashion while determining their needs.
- Maintains a knowledge of current sales, promotions, policies regarding payment, exchanges and security measures.
- Replenishes merchandise to brand standards ensuring all retail items are placed on sales floor for customer purchases.
- Received “Top Sales” award multiple times, being recognized for excellent customer service experiences and assistance.
Server
The Breakfast Nook
Cinnaminson
10.2014 - 06.2019
- Utilized extensive knowledge of food menu to suggest accommodations for food allergies and preferences, enhancing dining experience.
- Delivered quick and efficient service to 75-100 guests daily, ensuring satisfaction and repeat business.
- Maintained clean work area and assisted with bussing duties to support team efficiency and customer satisfaction.
Education
High School Diploma - General studies
Cinnaminson High School
Cinnaminson, NJSkills
- Sales management
- Sales techniques
- Customer service
- Client engagement
- Team leadership
- Team collaboration
- Schedule management
- POS systems proficiency
- Helios proficiency
- Microsoft Office proficiency
- Communication skills
Timeline
Tanning Salon Manager
Hollywood Tans
10.2019 - Current
Retail Sales Associate
Victoria’s Secret
09.2018 - 10.2019
Server
The Breakfast Nook
10.2014 - 06.2019
High School Diploma - General studies
Cinnaminson High School