Brooke Conklin
Tucson,Arizona
Summary
Adept at enhancing business and training outcomes, my tenure at O'Rielly Chevrolet honed my professional communication and ability to work with anyone, complemented by expertise in radar simulations from Denver Air Route Traffic Control Center. I excel in collaboration and am currently learning coding via Python. Embodying excellence and innovation, I drive significant advancements in dynamic environments. I am competitive, strong willed, and reliable. I am hoping to be considered for jobs I may not be qualified for yet amidst pursuing a bachelors degree as I will put in the work to learn and be trained. I appreciate the time and consideration in advance.
Overview
7
7
years of professional experience
Work History
Business Development Representative
O'Rielly Chevrolet
07.2022 - 07.2024
- Carry the responsibility of being the first point of contact for the entire business.
- Have learned skills such as professional communication, word tracks, working with computer systems, spreadsheet training, using key words when speaking to potential connections for the business, and have gained a deep understanding of how the business as a whole works together.
- I understand the sales side of a dealership and have gained experience in high volume customer care.
- Working with a massive database and a CRM, sorting and filtering data, scheduling experience.
- Hold a meaningful relationship with future prospects by kindness, authenticity, honesty, and integrity.
Remote Pilot Operator
Denver Air Route Traffic Control Center
01.2020 - 05.2022
- Assist with training of new and transferring Air Traffic Controllers at Denver Air Route Traffic Control Center in Longmont, CO.
- Act as pilots, adjacent sector airspace controllers, and Flight Service Stations in Radar and Non-radar environment ensuring proper phraseology and procedures are used utilizing AT Coach Simulator Program and other simulation methods.
- Apply knowledge of FAA Order 7110.65, Federal Aviation Regulations, and personal experience in National Airspace System to specific simulation situations.
- Experience in SGET (Simulation Generation Tool) with Air Traffic Control Training Scenario adjustment and development.
- Developed new simulation methods for scenario delivery for Non-Radar students specific to the Ghost Pilot (Pseudo Pilot) Position.
- Operated a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises.
- Experience working in a multidisciplinary team
- Certification in Tower/TRACON radar lab
- Effective oral and written communications skills
- Effective team building skills
- Knowledge of using Microsoft Office Suite including Word, PowerPoint, and Excel
Server
Parry's Pizzeria
01.2018 - 01.2020
- Worked with POS system to place orders, manage bills and
handle complimentary items for dissatisfied customers. - Collected credit card, cash and gift certificate payments and
dispensed change for cash transactions. - Enhanced operational efficiency by using slow periods to
restock employee and customer supplies, including ice,
condiments, utensils, napkins, trays and delivery bags. - Kept updated knowledge of menu and promotions,
recommending specific items according to preferences and
food allergies. - Greeted and maintained relationships with regular customers.
- Helped customers place orders, explained menu items and
suggested appropriate options for food allergy concerns. - Served needs of more than 100 customers in busy dining
environment. - Checked identification to enforce age regulations for alcoholic
beverages. - Arranged tables for customers, following established
preparation procedures to provide guests with excellent
experiences and foster repeat business.
Education
Bachelor of Science - BS Statistics And Data Science & Minor CompSci
University of Arizona
Tucson, AZAssociate of Applied Science - Air Traffic Control
Aims Community College
Greeley, CO05-2019
Skills
Coding
Safety Protocol
Radar Simulations
Pilot Interactions
Fluency in Ait Traffic Control Studies Software
Organization and Time Management
Collaboration
Computer Science Skills
Python
Composure Under High Pressure
Schematics Understanding
Focused on Excellence, Integrity, and Innovation
Timeline
Business Development Representative
O'Rielly Chevrolet
07.2022 - 07.2024
Remote Pilot Operator
Denver Air Route Traffic Control Center
01.2020 - 05.2022
Server
Parry's Pizzeria
01.2018 - 01.2020
Bachelor of Science - BS Statistics And Data Science & Minor CompSci
University of Arizona
Associate of Applied Science - Air Traffic Control
Aims Community College
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