Brooke Cooper

• Maintain quality assurance and customer satisfaction.
• Keep production lines running smoothly and efficiently at all times.
• Maintain clean, tidy and safe working environment in packing area.
• Perform regular maintenance and cleaning of packing machinery.
• Observe machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
• Set up and adjust equipment and properly configure machines for daily operation.
• Train employees on proper packing and machine operating to apply best practices.

• Labeled and accurately packaged customer orders to meet shipment specifications.
• Used hand-held devices and computers to record and monitor inventory levels.
• Helped train new employees in safe practices and warehouse procedures.
• Inspected products before packaging to prevent shipping defective and damaged goods to customers.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.

• Sorted mail according to size, shape and destination.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
• Planned routes and service updates to improve customer satisfaction.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Managed daily operations of 20 employee post office.

Kept server areas clean and stocked to increase efficiency while working tables.

• Greeted new customers, discussed specials, and took orders.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.