Brooke Couch
Kilgore,TX
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping people. Comfortable working in fast-paced environments to handle demanding workload.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great at effectively and quickly mastering new skills. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
Work History
Hostess/Server/Cashier
Mi casita and Bubbas 33
Longview, Texas
10.2023 - Current
- Accurately recorded customer information into reservation system.
- Greeted customers and provided them with menus.
- Provided excellent customer service by addressing customer needs promptly.
- Maintained a clean and organized dining area.
- Handled cash payments and reconciled daily transactions accurately.
- Monitored customer satisfaction levels throughout their meal experience.
Lifeguard
Kilgore city pool
Kilgore, TX
04.2023 - 08.2023
- Performed emergency rescues when necessary.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Provided assistance to swimmers of varying skill levels.
- Assisted with orientation sessions for new lifeguards in training.
- Responded quickly to medical emergencies in the pool area.
Education
High School Diploma -
Kilgore High School
Kilgore, TX05-2024
Skills
- Efficient collaboration
- Cleanliness Maintenance
- Special requests handling
- Customer Service
- Guest Engagement
- Member support
- Complaint resolution
- Quality Control
- Basic medical terminology knowledge
Future plans
As of now, I am undecided in my college plans. I have always had interest in the medical field. I graduated a year early and I planned to work for a year while I figure out my future plans.
Timeline
Hostess/Server/Cashier
Mi casita and Bubbas 33
10.2023 - Current
Lifeguard
Kilgore city pool
04.2023 - 08.2023
High School Diploma -
Kilgore High School