Brooke Davis
West Warwick,RI
Summary
To obtain an entry-level position in a professional environment that can be used for personal growth and future opportunities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Emergency Room Registrar
South County Hospital
Kingston, RI
10.2023 - Current
- Verified insurance coverage, coordinating with billing department.
- Streamlined registration processes for improved efficiency and reduced wait times.
- Provided compassionate support to families, addressing concerns and answering questions during their time of need.
- Supported efficient discharge processes by providing patients with necessary paperwork, instructions, and follow-up appointments when required.
- Ensured patient safety by verifying identification and cross-checking information against electronic health records before registering or updating existing accounts.
- Contributed to a welcoming environment by maintaining a clean and organized registration area at all times.
- Increased patient satisfaction scores with a compassionate approach, actively listening to concerns, and addressing inquiries in a timely manner.
- Acted as a liaison between physicians, nurses, case managers, social workers, and other healthcare professionals to ensure seamless coordination of care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
Aide
Babysitting And Nanny
03.2005 - Current
- Maintaining a healthy and safe play environment inside and outside of the household
- Assisting with light household chores and transportation providing care for children from infant to teen
EKG Technician
South County Hospital
Kingston, RI
05.2015 - 12.2023
- Perform EKGs on in patients and out patients
- Schedule staffing, faxing, phone calls, troubleshooting the machines, tracking numbers
- Assist in Exercise stress tests.
Sales Associate
10.2014 - 11.2017
- Working at the Kiddie Korner consignment shop consisted of running the register, answering the phone, welcoming the customers and helping with any questions they had
- Going through and pricing inventory, organizing the floors keeping the shop looking clean and tidy.
Child Care Worker
Early Learning Center
01.2012 - 02.2014
- Worked with staff to create a safe environment for the young children
- Changed diapers, set lunches and snacks up, helped the lead teacher with specific tasks such as arts and crafts
- Story time, nap time.
- Helped assist the lead teacher with specific duties
Education
High -
South Kingstown High School
Skills
- Multitasking, organized, Microsoft Office - Word, Excel, and Power Point
- People person
- Communication
- Quality Patient Care
- Patient Health Information Access
- Proper Waste Disposal
- Electrocardiogram (EKG) Equipment
- EMR Systems
- Office Supplies and Inventory
- Customer Service
- Time Management
- Collaboration and Teamwork
- HIPAA Compliance
- Organization and Time Management
- Cash Handling
- Documentation and Recordkeeping
- Computer Proficiency
- Data Entry
- Insurance Verification
Certification
TA certificate April 2012 to Present
CPR Certified
Additional Information
- Awards, Activities and Interests: , Childcare CPR and First Aid Certified
Timeline
Emergency Room Registrar
South County Hospital
10.2023 - Current
EKG Technician
South County Hospital
05.2015 - 12.2023
Sales Associate
10.2014 - 11.2017
Child Care Worker
Early Learning Center
01.2012 - 02.2014
Aide
Babysitting And Nanny
03.2005 - Current
High -
South Kingstown High School