Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brooke De La Fuente

Brooke De La Fuente

Las Vegas,NV

Summary

Dynamic team leader with a proven track record at Vitalant, excelling in team motivation and performance improvement. Skilled in coaching and mentoring, I fostered a collaborative environment that enhanced productivity and resolved conflicts effectively. Committed to quality improvement, I empowered team members to exceed targets while maintaining high service standards.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Team Leader

Vitalant
08.2015 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.

Head Teacher

Children’s Learning Adventure
03.2011 - 04.2015
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Team Lead

KFC
05.2010 - 11.2011
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Education

High School Diploma -

Palo Verde
Las Vegas, NV
06.2010

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management
  • Staff training
  • Work Planning and Prioritization
  • Coaching and mentoring
  • Performance improvement
  • Documentation and reporting
  • Work planning
  • Analytical thinking
  • Goal setting
  • Overseeing daily activities
  • Quality improvement
  • Mentoring
  • Daily workflow improvement
  • Leading team meetings
  • Safety
  • Safety processes and procedures
  • Staff education and training
  • Team building
  • Technical support

Certification

Lab and office assistant: expires 5/2027

CPR certification expires: 4/2027

Timeline

Team Leader

Vitalant
08.2015 - Current

Head Teacher

Children’s Learning Adventure
03.2011 - 04.2015

Team Lead

KFC
05.2010 - 11.2011

High School Diploma -

Palo Verde

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