Brooke De La O
Pomona,California
Summary
Experience in School Settings:
Creative and energetic Early Childhood Education professional devoted to offering diverse activity plans and experiential learning opportunities to enhance individual development. Friendly, supportive and motivated with strong desire to promote student potential.
Experience as an Office Manager:
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Office Manager
Kristie Homuth
2023.07 - Current
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed detailed plans based on broad guidance and direction.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
Receptionist
Kristie Homuth
2020.06 - 2023.07
- Handled assignments independently with good judgement and critical thinking skills.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintained visitor log for entering and leaving facility for security purposes.
- Responded to inquiries from callers seeking information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Master of Arts - Education of Elementary Multiple Subject Studies
Western Governors University
Salt Lake City, UT12.2025
Bachelor of Arts - Early Childhood Studies
California State Polytechnic University, Pomona
Pomona, CA05.2023
Associate of Arts - Early Childhood Studies
Mt San Antonio College
Walnut, CA05.2021
Skills
Supply Management
Performance Evaluations
Staff Development
Managing Operations and Efficiency
Problem Resolution
Staff Training
Relationship Building
Schedule Management
Courteous and Professional
Experience with Diverse Student Populations
Promoting Social and Emotional Development
Customer Service
Timeline
Office Manager
Kristie Homuth
2023.07 - Current
Receptionist
Kristie Homuth
2020.06 - 2023.07
Master of Arts - Education of Elementary Multiple Subject Studies
Western Governors University
Bachelor of Arts - Early Childhood Studies
California State Polytechnic University, Pomona
Associate of Arts - Early Childhood Studies
Mt San Antonio College
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