Brooke E Benefield
Cobden,IL
Summary
Dynamic HIM Specialist I at Datavant with a proven track record in enhancing customer relations and improving service delivery. Expert in analytical thinking and documentation management, I successfully resolved client issues, boosting satisfaction rates. My proactive approach and adaptability to new software tools have consistently driven operational efficiency and project success.
Overview
2027
2027
years of professional experience
Work History
Him Specialist I
Datavant
Remote
11.2020 - Current
- RemoteSupported team in executing operational tasks and maintaining workflow efficiency.
- Assisted in data collection and analysis to support strategic initiatives.
- Contributed to project coordination by organizing resources and scheduling meetings.
- Learned industry best practices to improve overall service delivery and client satisfaction.
- Adapted quickly to new software tools, improving task completion speed and accuracy.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Medical Recorda
Union County Hospital
Anna IL
2019 - 04.2020
- RemoteSupported team in executing operational tasks and maintaining workflow efficiency.
- Assisted in data collection and analysis to support strategic initiatives.
- Contributed to project coordination by organizing resources and scheduling meetings.
- Learned industry best practices to improve overall service delivery and client satisfaction.
- Adapted quickly to new software tools, improving task completion speed and accuracy.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Office & Therapist
Ozbourne Chiropractic Clinic
Anna IL
02.2015 - 01.2017
- Conducted patient assessments to develop tailored therapy plans.
- Implemented therapeutic interventions to promote patient recovery and wellness.
- Collaborated with chiropractic team to enhance treatment outcomes.
- Educated patients on self-care strategies to support ongoing health goals.
- Monitored patient progress, adjusting therapy approaches as necessary.
- Maintained accurate patient records in compliance with clinic protocols.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
Education
High School Diploma -
Anna Jonesboro Community High School
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Timeline
Him Specialist I
Datavant
11.2020 - Current
Office & Therapist
Ozbourne Chiropractic Clinic
02.2015 - 01.2017
Medical Recorda
Union County Hospital
2019 - 04.2020
High School Diploma -
Anna Jonesboro Community High School