Brooke Faix
Santa Rosa,CA
Summary
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.
Dynamic and dependable Family Nanny with a proven track record at Pat & Gabi Gannon, adept at fostering strong relationships through empathy and open communication. Skilled in problem-solving and child safety, I effectively managed behaviors while planning engaging activities, ensuring a nurturing environment for children to thrive.
Overview
2
2
years of professional experience
Work History
Family Nanny
Pat & Gabi Gannon
07.2024 - Current
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed varied behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
- Drove children to dance, school , and sports practices.
- Involved children in caring for household pets and chores.
Restaurant Hostess
19Ten Bar and Provisions
05.2023 - 10.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Complied with food safety and food hygiene regulations to safeguard public health.
Education
High School Diploma -
Pivot Charter
2999 Cleveland Ave 06-2024
Skills
- Customer service
- Strong multitasking
- Menu memorization
- Transportation provision
- Safe food handling
- Cleaning and sanitation
- Dependable and responsible
- Creative thinking
- Child supervision & safety
- Housekeeping and cleaning
- Homework assistance
Timeline
Family Nanny
Pat & Gabi Gannon
07.2024 - Current
Restaurant Hostess
19Ten Bar and Provisions
05.2023 - 10.2024
High School Diploma -
Pivot Charter
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