Brooke Farmer

I greet clients, I offer assistance &’ make sure they’re finding everything they’re looking for. I do one on one advice, answering any questions clients may have. I’m responsible for money handling duties, including closing deposits as a key holder. I’ve also done one on one training with new employees at our store. I’m usually setting our sales, doing paperwork, setting up new displays &’ helping my manger with POG’s.

• Followed company policies related to returns, exchanges and refunds according to guidelines.
• Instructed clients in proper application techniques to ensure successful outcomes.
• Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
• Processed payments, entering sales in register for prompt customer service.
• Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
• Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
• Consistently met or exceeded monthly sales targets by actively promoting new
• Maintained counter and display areas for cleanliness and organization.
• Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
• Followed up with customers to increase satisfaction with purchases and services.