Summary
Overview
Work History
Education
Skills
Video Editing
Timeline
Generic

Brooke Farmer

Sterling, VA,VA

Summary

Proactive and results-oriented professional with extensive experience at Sally's Beauty Supply, adept in customer service and cash handling. Excelled in building client relationships and team collaboration, significantly enhancing customer engagement through innovative display strategies. Skilled in multitasking, with a proven track record of improving operational efficiency and fostering a positive shopping environment.

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Sally's Beauty Supply
09.2022 - Current

I greet clients, I offer assistance &' make sure they're finding everything they're looking for. I delivered personalized recommendations through one-on-one consultations, answering any questions clients may have.

I'm responsible for money handling duties, executed deposit reconciliation processes while fulfilling key holder responsibilities. Ive conducted individual training sessions for new store employees. I’ve organize and execute tasks related to sales and administrative duties. I’ve collaborated with management on setting up visually appealing displays aimed at enhancing customer engagement.

  • Strengthened customer loyalty through attentive service and effective communication of product benefits.
  • Processed customer returns efficiently while maintaining a positive and professional demeanor, while also following company policies.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

Overnight Stocker

Walmart
08.2021 - 02.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Disposed of packaging materials through compaction systems effectively.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Operated dollies and pallet jacks to unload merchandise from delivery trucks.

Education

Musselman High School
Inwood, WV
05.2020

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Client relationship building
  • Multitasking and organization

Video Editing

I’ve been video editing since I was 14. I find it as a way to challenge myself with new creativity, i enjoy watching all my hard work come together into something I can share with others.

Timeline

Beauty Advisor

Sally's Beauty Supply
09.2022 - Current

Overnight Stocker

Walmart
08.2021 - 02.2022

Musselman High School
Brooke Farmer