BROOKE FAZEKAS
Quality Assurance & Compliance Specialist
New Castle,PA
Summary
Knowledgeable Quality Assurance professional with a passion to ensure high standards in product and process integrity. Thorough understanding of regulatory standards and management of food safety and quality documentation. Successfully led cross-functional teams to enhance operational efficiency while adapting to changing customer demands. Ability to concurrently support multiple facilities. Accomplished at internal & external auditing, root cause analysis, and implementing corrective action plans to drive continuous improvement initiatives.
Overview
16
16
years of professional experience
5
5
Certification
Work History
Quality Assurance Manager
Creekside Springs LLC
01.2020 - Current
- Established robust quality documentation systems to monitor product quality and adherence to regulatory standards with various local, state, and Federal agencies throughout all stages of production at multiple water/beverage manufacturing facilities.
- Managed third party/regulatory audits and inspections at multiple sites, including follow-up correspondence and corrective actions.
- Scheduled and lead internal audits to ensure program & data accuracy and regulatory readiness. Completed all document updates as needed.
- Directed root cause analysis efforts for internal and external findings, implementing corrective actions to prevent recurrence of issues.
- Investigated customer complaints and performed corrective actions to resolve quality issues
- Conducted risk assessments to identify and mitigate potential quality issues.
- Established key performance indicators to measure quality metrics, driving strategic decisions based on data analysis.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Collaborated with engineering teams to integrate quality considerations into product design and development phases.
- Managed audits and inspections, preparing comprehensive reports for senior management review and follow-up actions.
- Established key performance indicators to measure quality metrics, driving strategic decisions based on data analysis.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
QA Technician
Creekside Springs LLC
09.2013 - 01.2020
- Trained associates on analytical testing procedures and documentation.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Calibrated and maintained instruments to keep equipment fully operational.
- Collaborated with cross-functional teams to identify defects and recommend corrective actions.
- Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
- Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
QA/QC Analyst
Byrnes & Keifer
09.2012 - 09.2013
- Developed and implemented quality control procedures to enhance operational efficiency.
- Led cross-functional teams in root cause analysis for product defects and non-conformities.
- Promoted a culture of quality awareness throughout the organization, fostering accountability and ownership among employees at all levels.
- Achieved a higher rate of defect detection through thorough testing and inspection methodologies.
Quality Control Technician
Creekside Springs LLC
02.2009 - 09.2012
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented corrective actions for non-conforming products, enhancing overall product quality.
- Developed and maintained detailed documentation of test results and inspection processes.
- Streamlined testing methodologies, reducing inspection times while maintaining accuracy and consistency in results.
- Maintained quality documentation and records for conformance with relevant standards.
Education
BS - Biology
Slippery Rock University
01.2008
Skills
- Complaint Investigation
- Audit coordination
- Quality Systems Management
- Documentation review, verification, & validation
- Corrective/Preventive Action
- Data Trending & Analysis
- Continuous Improvement
- Regulatory Compliance
- Critical thinking
- Risk Analysis and Mitigation
- Customer complaint management
- Specification development & review
- Labeling and nutritional information
- SCM software experience (TraceGains, Oracle)
Certification
- Certified Plant Operator, IBWA - 2021-current
- HACCP Training
- SQF Practitioner
- Lead Internal Auditor (ISO and SQF) Training
- Preventive Controls Qualified Individual, FSPCA
- Intentional Adulteration Qualified Individual, FSPCA
Timeline
Quality Assurance Manager
Creekside Springs LLC
01.2020 - Current
QA Technician
Creekside Springs LLC
09.2013 - 01.2020
QA/QC Analyst
Byrnes & Keifer
09.2012 - 09.2013
Quality Control Technician
Creekside Springs LLC
02.2009 - 09.2012
BS - Biology
Slippery Rock University