Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
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Brooke Fitzgerald

Morrow,OH

Summary

Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job tasks. Motivating the crew during shifts and advising and ensuring all safety steps were taken. Being detail-oriented and problem-solving when in high stress environments. Committed to contributing to company goals and growth.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work History

Crew Trainer

McDonald's Restaurant
Maineville, OH
02.2024 - 02.2026
  • Trained new crew members on service protocols and food safety standards.
  • Instructed new team members on operational procedures to ensure consistent service delivery.
  • Monitored adherence to safety protocols during crew training to promote a safe working environment.
  • Provided constructive feedback to crew members, enhancing service quality and operational efficiency.
  • Demonstrated efficient order-taking and cash handling procedures to staff.
  • Led shifts to ensure smooth operations during management absence.
  • Assisted upper management with various tasks.

Education

Little Miami High School
Morrow, OH

Skills

  • Customer service
  • Team building
  • Employee training
  • Cash handling
  • Food safety
  • Shift leadership
  • Service protocols
  • Communication skills
  • Safe food handling
  • Work Planning and Prioritization
  • Relationship management
  • Workforce management
  • Task prioritization

Languages

ASL
Limited

Affiliations

  • Painting
  • Drawing
  • Art (General)
  • Cooking
  • Baking

Accomplishments

  • Art Certificate (Little Miami High School)

References

References available upon request.

Timeline

Crew Trainer

McDonald's Restaurant
02.2024 - 02.2026

Little Miami High School
Brooke Fitzgerald