Brooke Hadsall
Beaufort,SC
Summary
Dynamic Kitchen Manager with a proven track record at Buffalo Wild Wings, excelling in compliance and quality standards. Recognized for leadership and adaptability, I foster strong team collaboration while maintaining inventory control. Passionate about enhancing operational excellence, driving efficiency and customer satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Buffalo Wild Wings
Beaufort, SC
07.2021 - Current
- Ensured compliance with health and safety regulations, as well as all applicable local, state, and federal laws governing food service operations.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Developed and implemented kitchen policies, procedures and quality standards.
- Maintained accurate records of food costs through weekly inventories, labor costs, waste management, and other related expenses.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
Front Office Manager
Holiday Inn Express & Suites Bluffton
Bluffton, SC
05.2020 - 07.2021
- Established strong relationships with corporate clients in order to foster repeat business opportunities.
- Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed. Prepared and analyzed front office reports to track performance and identify improvement areas.
- Assisted in recruiting, training, evaluating and developing staff members in order to maintain high standards of performance. Created and optimized employee schedules weekly.
- Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
- Managed inventory levels for supplies used at the front desk such as stationary items, key cards.
Shift Manager
Ruby Tuesday
Beaufort, SC
01.2017 - 02.2020
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on company policies, procedures, product knowledge, and job responsibilities.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Directed and led employees and team members on effective operations, methods and procedures. Monitored productivity, performance and task completion.
Education
LEAD Development Program
10-2024
Some College (No Degree) - Business Administration
Technical College of The Lowcountry
Beaufort, SCSkills
- Detail Oriented
- Adaptability
- Leadership
- Teamwork
- Customer Service
Certification
- ServSafe Food Protection Manager Certification
- ServSafe Alcohol Certification
Timeline
Kitchen Manager
Buffalo Wild Wings
07.2021 - Current
Front Office Manager
Holiday Inn Express & Suites Bluffton
05.2020 - 07.2021
Shift Manager
Ruby Tuesday
01.2017 - 02.2020
LEAD Development Program
Some College (No Degree) - Business Administration
Technical College of The Lowcountry