Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Hansen

Cheyenne,WY

Summary


Professional Summary

Motivated and detail-oriented student with a strong academic foundation and a deep passion for helping others. Dedicated to continuous learning and problem-solving, with excellent analytical and communication skills. Highly determined and driven to make a positive impact, demonstrating perseverance in overcoming challenges and providing meaningful support to those in need. A collaborative team player who thrives in dynamic environments, working effectively with peers and professionals to achieve shared goals. Eager to apply knowledge, develop hands-on expertise, and contribute to a field that enhances the well-being of individuals and communities.

Overview

4
4
years of professional experience

Work History

Barista

Dutch Bros
07.2024 - Current
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Sales Associate

Jax Outdoor Gear
07.2023 - 12.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.

Restaurant Hostess

Guadalajara Hacienda And Guadalajara Mexican Bar & Grill
05.2021 - 08.2021
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.

Education

High School Diploma -

Burns Jr./Sr. High School
Burns, WY
05-2024

Skills

  • Promotional support
  • Professional demeanor
  • Goal oriented
  • Verbal/written communication
  • Customer service
  • Problem-solving skills
  • Exceptional customer service
  • Mentoring
  • Complaint resolution
  • Teamwork and collaboration

Timeline

Barista

Dutch Bros
07.2024 - Current

Sales Associate

Jax Outdoor Gear
07.2023 - 12.2023

Restaurant Hostess

Guadalajara Hacienda And Guadalajara Mexican Bar & Grill
05.2021 - 08.2021

High School Diploma -

Burns Jr./Sr. High School
Brooke Hansen