Brooke Hartson
Ithaca,NY
Summary
Social work professional with expertise in establishing services in collaboration with healthcare providers and families, delivering ongoing patient support through effective counseling. Strong communicator and relationship-builder with proven skills in conflict resolution and problem-solving across diverse situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Children’s Health Homes Care Manager
Schuyler County Community Services
Watkins Glen, NY
06.2023 - Current
- Assured assessment of clients on caseload to identify goals, strengths, and skill deficits for personalized care.
- Coordinate and integrate a written service plan and review the plan with clients.
- Identified high priority clients needing case management services to ensure timely support.
- Determined resources to address needs identified in assessment process, facilitating access to appropriate support.
Mental Health Counselor Trainee
Schuyler County Mental Health
Watkins Glen, NY
04.2025 - 12.2025
- Conducted client assessments to identify mental health needs and concerns.
- Developed individualized treatment plans in collaboration with clinical staff.
- Documented client progress and maintained accurate case records consistently.
- Assisted in crisis intervention strategies to ensure client safety and well-being.
- Provided psychoeducation on mental health topics to clients and families.
Social Work Intern
Catholic Charities Steuben/Livingston
Mount Morris, NY
10.2024 - 03.2025
- Coordinated group activities to promote social interaction among diverse client populations.
- Collaborated with multidisciplinary teams to address client needs and care strategies.
- Participated in training sessions to enhance knowledge of social work practices and policies.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
Care Manager
Self-Employed
Ithaca, NY
12.2023 - 01.2025
- Coordinated support services for clients of Allegany County Public Defender’s Office, enhancing access to legal resources.
- Facilitated client access to employment opportunities, licenses, and essential appointments.
- Assisted clients with daily needs, streamlining scheduling and resource navigation.
- Provide a variety of resource lists that are available to clients in Allegany County.
Children's Health Homes Care Manager
Catholic Charities Steuben/Livingston
Mount Morris, NY
12.2021 - 12.2023
- Created Care Plans, Emergency and Crisis Plan, Comprehensive Assessment, and others on each child assigned to myself.
- Complete a CANS-NY (Children's Adolescent Needs and Strengths) to reveal a child's acuity, from a scale from low to high to determine care manager involvement.
- Facilitated communication among health care delivery members, engaging clients in decision-making to reduce service fragmentation.
- Determined client eligibility for government assistance and monitored application progress.
- Identified and reported risk management concerns to management, ensuring timely intervention and support.
Children's Behavioral Human Services Case Worker
Catholic Charities Steuben/Livingston
Mount Morris, NY
08.2021 - 12.2021
- Evaluated clients and developed individualized service plans with clearly defined short-term and long-term goals to guide interventions.
- Conducted needs assessments with clients, recommending tailored support and service offerings to address unique challenges.
- Leveraged experience and expertise to protect children and stabilize families.
- Updated progress notes and documented children's progress in recreational activities, treatment plans, and education to inform ongoing support strategies.
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
Education
Master of Social Work -
Capella University
Minneapolis, MN12.2025
Bachelor of Science - General Psychology
Capella University
Minneapolis, MN09.2021
Associate of Science - Liberal Arts and Sciences
Genesee Community College
Batavia, NY01.2019
Skills
- Client assessment
- Crisis intervention
- Motivational interviewing
- CBT techniques
- Psychoeducation
- Child and adolescent therapy
- Teletherapy proficiency
- Client relations
- Client confidentiality
- Multicultural competence
- Communication strategies
- Analytical thinking
- Goal setting
Certification
- Building Engagement with Youth and Families
- CANS- NY 0-5 Certification
- CANS-NY 6-12 Certification
- Child Abuse Detection
- Cultural Competence
- Cultural Formulation Interview (CFI)
- Mandated Reporter
- Mental Health First Aid
- NYS SAVE
- School Violence Prevention
- Suicide Prevention
- The Basics of HIV
- Trauma Informed Care & Resiliency
- Working with Youth Identifying as LGBTQ+
Affiliations
Instructor, Move & Build Mental Health, PTA Enrichment, Northeast Central School District- 2026
Timeline
Mental Health Counselor Trainee
Schuyler County Mental Health
04.2025 - 12.2025
Social Work Intern
Catholic Charities Steuben/Livingston
10.2024 - 03.2025
Care Manager
Self-Employed
12.2023 - 01.2025
Children’s Health Homes Care Manager
Schuyler County Community Services
06.2023 - Current
Children's Health Homes Care Manager
Catholic Charities Steuben/Livingston
12.2021 - 12.2023
Children's Behavioral Human Services Case Worker
Catholic Charities Steuben/Livingston
08.2021 - 12.2021
Master of Social Work -
Capella University
Bachelor of Science - General Psychology
Capella University
Associate of Science - Liberal Arts and Sciences
Genesee Community College