BROOKE HIXON
Darden Co.
Lakeland,FL
3
Languages
1
Certification
6
years of professional experience
Motivated individual with a strong foundation in customer service and animal handling. Proven ability to train employees and deliver personalized support during therapy sessions, enhancing client outcomes. Strong morals and need to use skills to help those around me. Open to further education and training in service-oriented fields.
Work History
Darden Trainer
4 Years 7 Months- Coach onboarding employees in Server, Hostess, Food Running, and Expo positions
- Developed and delivered training programs to enhance employee skills and knowledge.
- Designed instructional materials utilizing various multimedia tools to improve engagement.
- Assessed learner performance through feedback mechanisms to ensure training effectiveness.
Registered Behavior Technician
4 Months- Developed and implemented individualized treatment plans for children with behavioral challenges, addressing specific needs to promote positive behavioral outcomes
- Implemented behavior intervention plans for clients with developmental disabilities
- Collaborated with team to access client progress and adjust strategies for personalized care
- Delivered one-on-one support during therapy sessions, improving learning outcomes for clients
- Provided direct support to clients during therapy sessions and daily activities, facilitating skill development
Secretary
5 Months- Managed office correspondence and ensured timely communication among departments
- Scheduled appointments and meetings for management and project teams
- Organized and maintained filing system for project documentation
- Created and organized share folder for company vehicles, including vehicle registrations, insurance cards, company procedures for accidents, and on call nurse information.
Sign Maker
3 Months- Designed and produced highway and road signs, including stop, yield, and speed limit signs
- Assisted in field jobs by installing pedestrian crossing fixtures and beacons to enhance safety
Cashier & Softball Consultant
1 Year- Advised customers on Softball/ Baseball gloves, bats, and gear
- Processed customer transactions at checkout station
- Registered customers for fishing and boating licenses
- Assisted customers in completing credit card applications.
Intern
9 Months- Interpreted x-rays to assist in diagnosing animal health issues
- Supported care routines for hospitalized animals under supervision
- Gained foundational knowledge of animal anatomy for veterinary care
Education
Bachelor's Degree - Sociology w/concentration in Criminology, Minor in Psychology
Bachelor of Science - Majored in Criminal Justice, Minored in Psychology
Skills
Employee training
Customer Service
Organizational skills
Detail-oriented multitasking
Multitasking expertise
Data analysis
Sign production
Dependable
First aid
Animal handling
Behavior Therapy
Empathetic
Certification
- Suicide Prevention Training
- Behavior Analysis
- Basic Life Support
- First Aid
- Forklift Operator
- Bartending Training
- Server Training
- Hostess Training
Languages
English
Native or Bilingual
Spanish
Professional Working
Polish
Limited Working
Timeline
Registered Behavior Technician
Acorn Health
12.2025 - 04.2026Read More
Secretary
McShea Contracting
08.2025 - 01.2026Read More
Sign Maker
Akca, Inc
05.2023 - 08.2023Read More
Darden Trainer
Darden Co.
01.2022 - CurrentRead More
Cashier & Softball Consultant
Dick's Sporting Goods
01.2021 - 01.2022Read More
Intern
Saddle Creek Veterinary Hospital
08.2020 - 05.2021Read More
University of North Carolina Greensboro
Bachelor's Degree from Sociology w/concentration in Criminology, Minor in Psychology
Read More
High Point University
Bachelor of Science from Majored in Criminal Justice, Minored in Psychology
Read More