Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Jacobs

Wilmington,NC

Summary

Dedicated Freight Flow Associate with extensive experience in customer service and team building. Skilled in managing inventory and ensuring workplace safety, contributing to operational efficiency and enhanced customer experiences in fast-paced environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Freight Flow Associate

Sam's Club
2024.03 - Current

Manage inventory, stock and organize merchandise from trucks to the sales floor. Work overnight shift to prepare the club for daily operation. Operate forklift to stock inventory

Supervisor

Heartstrings Commercial and Residential Cleaning
2019.02 - 2024.03
  • Supervised daily operations to ensure high-quality cleaning standards and customer satisfaction.
  • Trained and mentored staff on best practices for commercial and residential cleaning techniques.
  • Implemented efficient scheduling systems to optimize workforce productivity and resource allocation.
  • Conducted regular quality inspections to maintain compliance with safety and cleanliness protocols.

Assistant Teacher

Waccamaw Siouan Daycare
2016.04 - 2019.08

Assisted Lead Teacher in the Infant room

Store Manager

Dollar General
2006.03 - 2014.05
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff, fostering a customer-focused team environment.
  • Managed inventory levels, optimizing stock availability and minimizing shrinkage.
  • Developed promotional displays and signage to drive sales and enhance customer experience.

Education

High School Diploma -

Topsail High School
Hampstead, NC

Skills

  • Customer service
  • Decision-making
  • Relationship building
  • Store Management
  • Team Builder
  • Planograms
  • Leadership and Supervisory experience
  • Forklift certified
  • Workplace Safety

Certification

  • Certified Forklift Operator

Timeline

Freight Flow Associate

Sam's Club
2024.03 - Current

Supervisor

Heartstrings Commercial and Residential Cleaning
2019.02 - 2024.03

Assistant Teacher

Waccamaw Siouan Daycare
2016.04 - 2019.08

Store Manager

Dollar General
2006.03 - 2014.05

High School Diploma -

Topsail High School