Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Kittle

East Liverpool ,OH

Summary

Adept at cabin cleaning and team collaboration, I significantly enhanced Jetstream Ground Services' operational efficiency and customer satisfaction. My strong attention to detail and effective communication skills led to a notable improvement in cleanliness standards, contributing to a safer and more welcoming environment for passengers.

Overview

11
11
years of professional experience

Work History

Lead Cabin Cleaner

Jetstream Ground Services
08.2023 - 03.2024
  • Maintained cleanliness of cabins, ensuring a welcoming environment for guests.
  • Cleaned cabins efficiently to ensure timely readiness for new occupants.
  • Improved guest satisfaction by maintaining high cleanliness standards.
  • Ensured all cleaning supplies were stocked and organized for daily tasks.
  • Demonstrated strong time management skills to complete tasks promptly without compromising quality.
  • Assisted in meeting tight flight schedules by working effectively within a team of fellow cabin cleaners.
  • Maintained accurate documentation of performed work and completed tasks.
  • Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
  • Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
  • Mixed and tested cleaning compounds and solutions for compliance with recommended compositions.
  • Contributed to overall operational efficiency by adhering to strict deadlines and turnaround times.
  • Prevented cross-contamination between international flights by using proper chemicals and equipment as per sanitation guidelines.
  • Maximized efficiency by multitasking when necessary, performing various cleaning duties simultaneously without sacrificing attention to detail or final results achieved.
  • Adapted quickly to changing priorities based on flight schedules or unforeseen circumstances affecting assigned tasks or aircraft availability.
  • Supported airline safety standards with meticulous attention to detail during cabin inspections.
  • Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
  • Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
  • Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
  • Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
  • Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
  • Improved efficiency of cleaning operations by working collaboratively with the team.
  • Organized cleaning supplies to ensure easy access during tasks.

Front End Associate

Tjmaxx
11.2022 - 05.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Increased sales of promotional items, engaging customers with product benefits and special offers.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Cabin Cleaner

Jetstream Ground Servies
06.2018 - 08.2021
  • Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
  • Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
  • Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
  • Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
  • Reduced the risk of illnesses for passengers by thoroughly disinfecting high-touch surfaces.
  • Kept inventory levels well-stocked for essential items such as toiletries, blankets, pillows, and headphones, ensuring a comfortable experience for all passengers.
  • Supported airline safety standards with meticulous attention to detail during cabin inspections.
  • Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
  • Demonstrated strong time management skills to complete tasks promptly without compromising quality.
  • Complied with all safety regulations while handling hazardous materials or working in challenging environments such as confined spaces and heights within aircraft cabins.
  • Maximized efficiency by multitasking when necessary, performing various cleaning duties simultaneously without sacrificing attention to detail or final results achieved.
  • Proactively identified potential hazards or maintenance issues within the cabin, reporting them promptly for repair or replacement as needed.
  • Adapted quickly to changing priorities based on flight schedules or unforeseen circumstances affecting assigned tasks or aircraft availability.
  • Assisted in meeting tight flight schedules by working effectively within a team of fellow cabin cleaners.
  • Prevented cross-contamination between international flights by using proper chemicals and equipment as per sanitation guidelines.
  • Safeguarded passengers'' health with thorough cleaning of lavatories, galleys, seatback pockets, tray tables, overhead bins, and floors.

Pizza Maker

Jps Pizzeria and Grille
08.2017 - 05.2018
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.

Package Handler

FedEx Ground Services
02.2016 - 07.2017
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Screen Maker

Moderne Glass
04.2014 - 02.2016

Designed and prepared screens for imprinting on cups and other wares.

Housekeeper

Adkins Nursing Home
08.2013 - 10.2013
  • Sanitized and cleaned bathrooms by disinfecting and mopping.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

High School Diploma - N/A

East Liverpool High School
East Liverpool, OH
05.2013

Skills

  • Cabin cleaning
  • Surface sanitization
  • Waste management
  • Cleaning equipment use
  • Time management
  • Attention to detail
  • Safety compliance
  • Floor cleaning
  • Window cleaning
  • Restroom maintenance
  • Team collaboration
  • Problem solving
  • Customer interaction
  • Communication skills
  • Stamina
  • Emergency procedures

Timeline

Lead Cabin Cleaner

Jetstream Ground Services
08.2023 - 03.2024

Front End Associate

Tjmaxx
11.2022 - 05.2023

Cabin Cleaner

Jetstream Ground Servies
06.2018 - 08.2021

Pizza Maker

Jps Pizzeria and Grille
08.2017 - 05.2018

Package Handler

FedEx Ground Services
02.2016 - 07.2017

Screen Maker

Moderne Glass
04.2014 - 02.2016

Housekeeper

Adkins Nursing Home
08.2013 - 10.2013

High School Diploma - N/A

East Liverpool High School
Brooke Kittle