Brooke Curry
Dacula,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Commercial Collections
Lincoln And Morgan
Atlanta GA, GA
01.2020 - 06.2022
- Kept company-sensitive documents secure.
- Performed research on computer systems and documented current status, payment expectations, notes of conversations and other relevant information.
- Prepared and submitted reports to management of proposed payment settlement details.
- Used mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding accounts and balances.
Partner at Hair Salon
Self-employed
Snellville, GA
05.2011 - 01.2020
- Answered telephone calls to provide information and schedule new appointments.
- Offered exceptional service and support to walk-in and scheduled customers.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
- Styled hair for large events such as annual fashion shows and special hair expos.
- Offered professional cuts, color services and extensions to salon customers.
Education
High School Diploma -
Mill Creek High School
Hoschton, GA05.2006
Skills
- Customer Satisfaction
- Pleasant Telephone Demeanor
- Persuasion Techniques
- Problem Identification
- Financial Transactions
- Negotiation and Resolution
- Payment Scheduling
- Collection Processes
- Organizational Skills
- Persuasive Negotiations
- Updating Customer Accounts
- Performance Goals
Timeline
Commercial Collections
Lincoln And Morgan
01.2020 - 06.2022
Partner at Hair Salon
Self-employed
05.2011 - 01.2020
High School Diploma -
Mill Creek High School