Brooke Ligi
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Interested in the field of criminal justice/Forensics. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Driven to learn quickly, advance computer proficiency and training in industry operations. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Flume/mini Golf Attendant
Italian Center Of Stamford
2022.05 - Current
- keep mini golf area clean and clear for members to play
- Contribute to a welcoming atmosphere by greeting guests warmly upon arrival at the clubhouse or practice facility entrance areas.
- enforce the mini golf and flume (water slide) rules
- Enhance golfer satisfaction by providing exceptional customer service and efficiently addressing their needs.
- Troubleshoot minor issues with equipment promptly for uninterrupted play experience for guests.
- Collaborate closely with colleagues to ensure efficient operation of mini golf and flume facilities including ball collection and pool safety
- Provide valuable input to management regarding course conditions, guest feedback, and potential improvements.
- Monitor guests and enforced rules, maintaining safety for visitors and staff.
- Maximize customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Educate new members on club policies, procedures, benefits, amenities available to facilitate their integration into the community successfully.
- Train new recreation attendants on safety procedures and customer service tactics.
Cashier
The Village Table Stamford, CT
2021.05 - 2021.09
- Learned duties for various positions and provided backup at key times.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash and card transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Operated cash register to record transactions accurately and efficiently.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Criminology/Criminal Justice
The University of Rhode Island
Kingston, RI05.2026
High School Diploma -
Stamford High School
Stamford, CT06.2022
Skills
- Weather Monitoring
- Food and Beverage Service
- First Aid Training
- Rules Enforcement
- Membership promotion
- Strong Work Ethic
- Handicap system understanding
- Safety awareness
- Flexible Schedule
- Teamwork and Collaboration
- Time Management
- Reliability
- Analytical Thinking
- Task Prioritization
- Equipment Operation
- Employee Training
- Microsoft Excel
- Equipment Maintenance
- Self Motivation
- Customer Assistance
- Inventory Control
- Multitasking
- Effective Communication
- Problem-Solving
- Goal Setting
- Safety Monitoring
- Emergency Evacuation
- Organizational Skills
- Preventive Maintenance
- Policy compliance
- Safety Guidelines
- Security Monitoring
- Active Listening
- Attention to Detail
- Analytical Skills
- Emergency Preparedness
- Decision-Making
- Problem-solving abilities
- Adaptability
- Cash Handling
- Customer Service
- Team building
- Written Communication
- Professional Demeanor
- Continuous Improvement
Affiliations
- Alpha Delta Pi
- The University of Rhode Island
Languages
Italian
Elementary
Timeline
Flume/mini Golf Attendant
Italian Center Of Stamford
2022.05 - Current
Cashier
The Village Table Stamford, CT
2021.05 - 2021.09
No Degree - Criminology/Criminal Justice
The University of Rhode Island
High School Diploma -
Stamford High School
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