Hayden Streblow
Sheboygan,WI
Summary
Highly skilled Golf Service Attendant with experience in providing top-notch customer service, maintaining golf course equipment and managing Golf Operations. Notable for enhancing overall guest experiences and improving golf course efficiency. Demonstrates leadership skills in training new staff members, contributing to team success.
Overview
2
2
years of professional experience
Work History
Golf Service Attendant
Whistling Straits Golf Course
Sheboygan, WI
08.2023 - Current
- Greeted customers and answered questions regarding golf course rules, regulations, and services.
- Provided assistance with golf cart rentals, tee times, and other inquiries from guests.
- Maintained the cleanliness of the clubhouse, driving range, and pro shop areas.
- Inspected golf carts before each use to ensure they were safe for operation.
- Managed daily inventory of supplies needed for clubhouse operations such as scorecards or pencils.
- Monitored driving range and bag drop area for cleanliness and alignment with company standards.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
Facility Attendant
Kohler Sportscore
Kohler, Wisconsin
12.2022 - 12.2023
- Inspected and maintained facility equipment to ensure safety standards were met.
- Cleaned and sanitized restrooms, locker rooms, showers and other areas of the facility.
- Assisted in setting up tables, chairs and other necessary items for special events held at the facility.
- Monitored visitors to ensure that they followed all established rules and regulations.
- Ensured proper disposal of trash by emptying receptacles into designated containers.
- Maintained cleanliness of lobby area by dusting furniture and vacuuming carpets.
- Provided customer service assistance to visitors by answering questions regarding facility programs, services and policies.
- Greeted guests upon arrival at the facility in a friendly manner while providing directions or information requested.
- Organized storage closets according to established guidelines for easy retrieval of materials needed for daily operations.
- Stocked shelves with cleaning supplies, paper products, linens and other related items used in daily operations.
- Performed janitorial duties including sweeping, mopping floors, washing windows and walls as needed.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
Some College (No Degree) - Golf Enterprise Managment
University Wisconsin Stout
Menomonie, WISkills
- Equipment Cleaning
- Cash handling experience
- Weather Monitoring
- Sales and Upselling
- Strong Work Ethic
- Time Management
- Teamwork and Collaboration
- Stress Management
- Task Prioritization
- Physical Strength
- Sales abilities
- Professional Demeanor
- Equipment Operation
- Microsoft Excel
- Time management abilities
- Communication Skills
- Operations Monitoring
- Relationship Building
- Positive Attitude
- Attention to Detail
- Service Upselling
- Customer Service
- Active Listening
- Customer Assistance
- Self Motivation
- Salesmanship
- Reliability
- Adaptability
Timeline
Golf Service Attendant
Whistling Straits Golf Course
08.2023 - Current
Facility Attendant
Kohler Sportscore
12.2022 - 12.2023
Some College (No Degree) - Golf Enterprise Managment
University Wisconsin Stout
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