Brooke Littlefield
Foley
Overview
15
15
years of professional experience
Work History
Store Manager
Petsmart
Foley
2010.10 - Current
- Managed inventory levels and organized product displays for optimal customer access.
- Supervised daily store operations and ensured compliance with company policies.
- Implemented promotional strategies to boost sales and increase store traffic.
- Maintained cleanliness and organization of the store environment for safety standards.
- Coordinated scheduling to ensure adequate staffing during peak hours and events.
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated and maintained store signage and displays.
- Trained and developed team members to enhance customer service skills.
Timeline
Store Manager
Petsmart
2010.10 - Current