Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista
Amanda Frias

Amanda Frias

Burbank,IL

Summary

Experienced team leader with a solid management background, known for motivating and encouraging team members. Skilled trainer, problem-solver, and planner adept at handling routine and complex tasks to drive business success. Organized and proactive retail professional with excellent communication skills and a positive attitude, dedicated to delivering exceptional customer service.

Overview

13
13
years of professional experience

Work History

Store Manager

Starbucks
07.2023 - Current
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Agent in Charge

Windy City Cannabis
01.2019 - 04.2023
  • Assessed customer needs and concerns, upsold products and services to maximize sales.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Professionally and efficiently help with state audits.
  • Provided strong service to customers increasing customer loyalty and ensuring repeat customers.

Assistant Manager

Walgreens
05.2016 - 12.2019
  • Executed daily store opening and closing tasks efficiently.
  • Trained new associates to enhance sales performance and work ethic.
  • Coordinated shift schedules and ensured coverage for absences.
  • Maintain precision in daily cash report submissions.

Assistant Manager

Jay’s electrical contractors
08.2012 - 05.2016
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Managed payroll, time and attendance systems.
  • Maintained annual and monthly budgets.

Education

Some College (No Degree) - Nursing (BSN)

Moraine Valley Community College
Palos Hills, IL

Skills

  • Employee supervision and motivation
  • Retail inventory management
  • Accurate cash handling
  • Store operations oversight
  • Training and mentoring
  • Team Building and Leadership

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Store Manager

Starbucks
07.2023 - Current

Agent in Charge

Windy City Cannabis
01.2019 - 04.2023

Assistant Manager

Walgreens
05.2016 - 12.2019

Assistant Manager

Jay’s electrical contractors
08.2012 - 05.2016

Some College (No Degree) - Nursing (BSN)

Moraine Valley Community College