Brooke Loehr
Creswell,OR
Summary
Observant, customer oriented, and skilled at managing customer needs, assessing styles and recommending optimal choices. Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Overview
9
9
years of professional experience
Work History
Licensed Cosmetologist
Self Employed
01.2016 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
Office Assistant
International Fitness
01.2015 - 01.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Cosmetology License - Cosmetology Education
Northwest College of Beauty
Springfield, Or2016
High School Diploma -
Willamette High School
Eugene, OR06.2015
Skills
- Product Knowledge
- Maintaining Clean Work Areas
- Sales
- Customer Service
- Scheduling
- Emailing
- Microsoft/Excel
Timeline
Licensed Cosmetologist
Self Employed
01.2016 - Current
Office Assistant
International Fitness
01.2015 - 01.2017
Cosmetology License - Cosmetology Education
Northwest College of Beauty
High School Diploma -
Willamette High School
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