Jessica Garber
Plymouth,Michigan
Summary
- Results-focused cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
- Hardworking Fitness Trainer bringing 5+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
11
11
years of professional experience
Work History
Licensed Cosmetologist
J Michael Salon
08.2018 - 01.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Recorded notes for future reference about customer preferences and services delivered.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Monitored current trends to understand fashions and better serve customer needs.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Consulted with clients to understand desired look and discuss available lash options.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Taught clients how best to care for lash extensions and prevent problems.
- Educated clients on how to clean and maintain lash extensions.
- Followed strict safety standards to protect clients from injury or infection.
- Encouraged repeat business based on quality of service and strength of client relationships.
NASM Certified Personal Trainer
Self Employed
01.2012 - 08.2018
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Assisted clients with personal fitness goals through realistic objectives.
- Developed customized fitness plans for wide range of clients to expand services.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
Education
Cosmetology Diploma - Cosmetology
L'esprit Academy
Livonia, MI10.2018
Certification - Fitness Training
National Academy of Sports Medicine
Remote04.2012
Skills
- Sales and Marketing
- Product Knowledge
- Beauty Tool Sanitization
- Information Updates
- Customer Preferences
- Client Consultations
- Hair Extensions
- Sales Expertise
- Payment Processing Expertise
- Social Media Platforms
- Lash and Brow Maintenance
- Body Mechanics
- Body Hair Removal
- Maintaining Clean Work Areas
- Product Demonstration
- Range of Motion Improvement
- Facility Maintenance
- Payment Transactions
- Service Promotions
- Cash Register Operations
Timeline
Licensed Cosmetologist
J Michael Salon
08.2018 - 01.2023
NASM Certified Personal Trainer
Self Employed
01.2012 - 08.2018
Cosmetology Diploma - Cosmetology
L'esprit Academy
Certification - Fitness Training
National Academy of Sports Medicine