Brooke Lore
Port Norris
Summary
Hardworking individual known for high productivity and efficient task completion. specialized skills in staff training, inventory management, and customer service excellence. Excel at leadership, communication, and problem-solving to enhance team performance and ensure guest satisfaction.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Red Lobster
Mays Landing
12.2019 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Adhered to all health department regulations regarding food storage and preparation.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Medical Assistant
AMI Vascular Institute
Vineland
06.2021 - 12.2022
- Registered new patients into practice management software program accurately entering demographic information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Customer Service Associate
Wawa
Millville
05.2012 - 06.2014
- Handled cash register operations accurately during peak times.
- Kept work area neat, clean, and well-stocked at all times.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
Education
Associate of Applied Science - Business Management
Cumberland County College
Vineland, NJ05-2014
Skills
- Food safety
- Inventory management
- Scheduling
- Health regulations
- Time management
- Communication
- Problem solving
- Customer-oriented
- Adaptable
Timeline
Medical Assistant
AMI Vascular Institute
06.2021 - 12.2022
Restaurant Manager
Red Lobster
12.2019 - Current
Customer Service Associate
Wawa
05.2012 - 06.2014
Associate of Applied Science - Business Management
Cumberland County College
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