Brooke-lynn Basuel
Kapaa
Summary
Detail-oriented professional with extensive experience in ramp operations and customer service. Proven ability to ensure safety compliance and train team members effectively.
Overview
5
5
years of professional experience
Work History
Lead Ramp Agent
Worldwide Flight Services
Lihue, HI
10.2024 - Current
- Supervised daily ramp operations, ensuring timely aircraft turnarounds and adherence to safety protocols.
- Coordinated loading and unloading of cargo, optimizing space utilization and minimizing damage risks.
- Trained new ramp agents on equipment usage, safety procedures, and operational best practices.
- Collaborated with flight crews to ensure accurate dispatch of baggage and cargo for on-time departures.
Technician
Terminix Pest Control
Lihue, HI
09.2023 - Current
- Diagnosed and resolved pest issues using advanced treatment methods and integrated pest management techniques.
- Trained and mentored junior technicians on safety protocols and service standards, enhancing team efficiency.
- Conducted thorough inspections to identify pest infestations, ensuring accurate assessments and tailored treatment plans.
- Collaborated with clients to develop customized pest control solutions, improving customer satisfaction and retention rates.
Sorter Operations Associate
Naniq
Lihue, HI
02.2024 - 10.2024
- Operated sorting machinery to efficiently process incoming shipments.
- Ensured compliance with safety protocols and maintained a clean work environment.
- Collaborated with team members to optimize workflow and reduce processing times.
- Conducted quality checks on sorted items to ensure accuracy and prevent errors.
Equipment Lead
Flying Foods Group
Lihue, HI
11.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Kapaa High School
KapaaSkills
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Hazardous materials handling
- Incident reporting
- Load planning
- Problem-solving
- Customer service
- Dependable and responsible
Timeline
Lead Ramp Agent
Worldwide Flight Services
10.2024 - Current
Sorter Operations Associate
Naniq
02.2024 - 10.2024
Technician
Terminix Pest Control
09.2023 - Current
Equipment Lead
Flying Foods Group
11.2021 - 07.2022
High School Diploma -
Kapaa High School