Brooke-Lynne Mendes
Newton,NJ
Overview
3
3
years of professional experience
Work History
Server/Bartender/Hostess/Food Runner
Wood Stack Pizza + Kitchen
Pine Brook, NJ
03.2023 - Current
- Serve private events, work with the host of the party, and make sure that coursing happens smoothly.
- Greeted and seated guests, managed reservations and waitlists, and ensured prompt service in a fast-paced dining environment.
- Took orders accurately, communicated with kitchen staff, and delivered food and beverages in a timely manner, ensuring high-quality customer experiences.
- Collaborated with servers, bartenders, and kitchen staff to ensure seamless service, resolve issues, and exceed customer expectations.
- Implemented upselling strategies, increasing average check amounts through effective menu presentations.
Activity Leader
Oxford International Education Group
Morningside Heights, NY
06.2023 - 08.2025
- customer service towards international students who come to the US on a student study program.
- time management, activity planning, and execution of daily excursions to NYC.
- navigating all transportation for the international students, including the New York subway system.
- I was taught how to be empathetic to various walks of life while giving these students the full American college expierencde
Barista
Starbucks
01.2024 - 01.2025
- As a barista at Starbucks, I crafted high-quality beverages, managed cash register operations, and provided exceptional customer service in a fast-paced environment. I developed strong knowledge of menu items and preparation methods, making recommendations and customizing drinks to customer preferences.
Shift Leader
Playa Bowls
01.2024 - 01.2025
- As a Shift Leader at Playa Bowls, I led a team of crew members, ensuring seamless operations and exceptional customer experiences
- I managed daily store operations, prioritized tasks, and mentored new employees, while maintaining a positive and inclusive team culture, and also maintaining food safety and cleanliness.
- Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
Education
Currently Attending - Criminal Justice
Sussex County Community College
Newton, NJ12-2026
High School -
Jonathan Dayton High School
Springfield, New Jersey01-2025
Skills
- Customer Service
- POS handling
- Leadership
- Time Management
- CPR certified
- Problem Solving
- Exceptional customer service
- Strong work ethic
- Guest engagement
LANGUAGE
English
Portuguese
Spanish
Timeline
Barista
Starbucks
01.2024 - 01.2025
Shift Leader
Playa Bowls
01.2024 - 01.2025
Activity Leader
Oxford International Education Group
06.2023 - 08.2025
Server/Bartender/Hostess/Food Runner
Wood Stack Pizza + Kitchen
03.2023 - Current
Currently Attending - Criminal Justice
Sussex County Community College
High School -
Jonathan Dayton High School
Internships
Federal Investigative Intern- Federal Public Defenders Office
In June of 2026 I will be starting this internship. When here I will be conducting research, analyzing data, locating/interviewing witnesses, and preparing investigative reports with the Investigators,