Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brooke Manning

Taylorsville,GA

Summary

Compassionate Urgent Care NCMA, PT offering dynamic skill set with success in emergency settings. Proven leader with expertise in triage, patient care planning and interdisciplinary collaboration. Known communication, interpersonal and relationship-building skills to establish trust with patients. Dedicated and well-qualified NCMA, PT offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive and proficient in routine care and emergency response. Brings 20+ year record in field. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

NCMA, PT, X-ray Tech

Atrium Health Floyd
02.2021 - Current
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Collected samples from patients for laboratory testing purposes.
  • Administered injections, medications and treatments as directed by the physician.
  • Trained new medical assistants in clinic protocols and procedures.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Conducted urine, saliva, and hair follicle drug testing in accordance with laboratory procedures.

NCMA/X-Ray Technician

New Hope Urgent Care
06.2017 - 02.2021
  • Collected, monitored and documented patient vital signs.
  • Delivered relationship-based care aligned with organizational mission and core vales.
  • Provided emergency medical care to patients in an urgent care setting.
  • Performed physical exams, ordered diagnostic tests, and interpreted test results.
  • Managed multiple tasks simultaneously while maintaining focus on providing quality patient care.
  • Assisted physicians with minor surgical procedures including suturing lacerations.
  • Input data and commands into computer systems to adjust transmitters and receivers, specify scan sequences and photograph certain areas.
  • Evaluated and reviewed and developed x-rays to determine satisfactory images for diagnostic purposes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Incorporated outside records into charts and EHR.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

Nurse Manager, Medical Assistant

Dermatology Institute Of Georgia Felicity Warren LLC
04.2015 - 06.2017
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Participated in the recruitment, interviewing, selection, orientation of new employees.
  • Provided support to the dermatology team by answering phones, responding to emails, filing paperwork.
  • Processed prescription requests from physicians and pharmacies while adhering to state regulations.
  • Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
  • Created educational materials related to skin care topics for distribution in office.
  • Administered injections of medications prescribed by the physician according to protocol.
  • Assisted with administrative tasks such as billing and coding claims according to insurance guidelines.
  • Managed inventory of office supplies and medical equipment; ordered new items as needed.
  • Educated clients on skin care procedures and products.
  • Designed customized facial and body treatments meeting individual client needs.
  • Learned new techniques and complete chemical peel processes.

Medical Assistant

Family Dermatology
04.2011 - 04.2015
  • Provided support to the dermatology team by answering phones, responding to emails, filing paperwork.
  • Processed prescription requests from physicians and pharmacies while adhering to state regulations.
  • Organized medical charts prior to provider review; entered notes into EHR system accordingly.
  • Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
  • Reviewed laboratory results with physicians prior to informing the patient of findings.
  • Prepared the exam room prior to patient visits by sterilizing instruments and stocking supplies.
  • Scheduled appointments for patients with dermatologists or other healthcare providers as needed.
  • Performed clinical duties such as wound dressing, suturing, biopsies, and lesion removal.
  • Coordinated surgeries and set up for procedures to maintain smooth patient flow.

Education

Associate of Applied Science - Healthcare Management

Georgia Northwestern Technical College
Rome, GA
12-2024

Diploma - Medical Assisting

University of West Georgia
Carrollton, GA
05-2003

General Education Diploma -

Chattahoochee Technical College
01.2001

Skills

  • Over 20 years medical field front and back office experience
  • Excel/Word/PowerPoint
  • 55 wpm
  • EMR/Epic
  • Blood draw
  • Patient Intake
  • Student Precepting
  • Sterilizing surgical instruments
  • Surgical preparation
  • IV placement
  • C-arm fluoroscopy
  • Xrays
  • Splinting
  • Critical Thinking
  • Injection Administration
  • HIPAA
  • JCAHO trained
  • CPR Certification
  • DOT drug testing certification
  • Breath alcohol certification
  • Supervision

Certification

  • National Certified Medical Assistant, 12/09/16
  • National Certified Phlebotomy Technologist, 12/2023

References

References available upon request.

Timeline

NCMA, PT, X-ray Tech

Atrium Health Floyd
02.2021 - Current

NCMA/X-Ray Technician

New Hope Urgent Care
06.2017 - 02.2021

Nurse Manager, Medical Assistant

Dermatology Institute Of Georgia Felicity Warren LLC
04.2015 - 06.2017

Medical Assistant

Family Dermatology
04.2011 - 04.2015

Associate of Applied Science - Healthcare Management

Georgia Northwestern Technical College

Diploma - Medical Assisting

University of West Georgia

General Education Diploma -

Chattahoochee Technical College

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