Capable and enthusiastic Registered Dietitian and Clinical Liaison with over 12 years of experience delivering excellent patient care and most recently surpassing sales goals and increasing referrals. Demonstrated a vast knowledge of nutrition and Diabetes care. Increased mutually beneficial working relationships with providers to improve patient outcomes and drive sales' goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Liaison
Aveanna Medical Solutions
04.2022 - Current
Worked with referral sources in assisting discharge planners, providers, clients and their families with the transition to home-based care for enteral nutrition and other medical supplies
Used clinical knowledge to ensure a positive outcome for our clients, families, and referral sources
Completed documentation for new patient referrals; worked with patient care team to ensure all appropriate paperwork was completed.
Responded and followed up with revenue and patient care requests, including insurance issues, medical eligibility, and clinical information for authorizations.
Enhanced care coordination by collaborating with healthcare providers, patients, and families to develop comprehensive care plans.
Cultivated productive relationships with referral sources, leading to increase in monthly referrals.
Collaborated with marketing efforts to showcase Aveanna's strengths and attract new referral sources from local hospitals and providers.
Responded to and investigated complaints and concerns of patients.
Provided excellent customer service to patients and medical staff.
Delivered support to medical staff in completion of patient paperwork.
Taught patients and families to use at-home medical equipment.
Recommended service improvements to minimize recurring patient issues and complaints.
Resolved customer complaints using established follow-up procedures.
Clinical Dietitian
Hillcrest Claremore
10.2016 - 06.2022
Branch location for Hillcrest’s Center for Diabetes Education – Providing outpatient diabetes education, continuous glucose monitoring, insulin administration education, and meal planning
Inpatient Clinical Dietitian — Responsible for completing nutrition consults during inpatient stays
Outpatient Dietitian — Developed an outpatient nutrition program in 2017 for residents of Claremore and surrounding towns to have an option close to home
Outpatient services provided include: Diabetes education, cardiovascular disease education, elimination diets, weight loss plans, food allergy/intolerance diet education, enteral/parenteral nutrition, failure to thrive for children and the aging population
Enhanced patient outcomes by implementing evidence-based nutrition interventions and monitoring progress.
Developed individualized meal plans for patients, considering their medical conditions and personal preferences.
Collaborated with interdisciplinary team members to provide comprehensive care for patients in various clinical settings.
Improved patient satisfaction with dietary services by conducting regular assessments and addressing concerns promptly.
Clinical Oncology Dietitian
Cancer Treatment Centers Of America
03.2011 - 10.2016
Certified Nutrition Support Clinician — Metabolic Support Clinic
Responsible for the management of Total Parenteral Nutrition orders for those patients unable to maintain nutritional status via the GI tract
Coordinated with case managers, home health agencies, home infusion companies, and patients/caregivers while patients are at home with TPN
Provided electrolyte management as well as vitamin and mineral management of both actively treating patients and survivors who have known deficiencies
Other responsibilities included enteral nutrition management, lab entry/assessment, weekly phone calls to patients/caregivers, TPN order entry either weekly or twice weekly while home, coordinating patients’ needs with the Metabolic Support Team
Clinical Dietitian—Oncology
Responsible for collaborating with medical practitioners and providing medical nutrition therapy to cancer patients across the continuum of the cancer experience including primary prevention, cancer treatment, secondary prevention, cancer recurrence, and palliative care in a high-functioning hospital and ambulatory clinic
Dietetic Intern Coordinator—Community rotations
Responsible for education and development of dietetic interns rotating through community rotation
Diabetes Program Coordinator — Responsible for oversight of diabetes program by coordinating appointments with the nurse educators, pharmacist, dietitians, and physicians
Coordinated annual CEU management for stakeholders who provide diabetes education as well as schedules and manages meetings for the diabetes program members
Obtained recertification every 4 years from the American Diabetes Association
Media Spokesperson — As a dietetic spokesperson for CTCA, I have had the opportunity to travel to different areas to present in the media as well as in person at live events
Completed professional media training by Teri Goudie, former ABC news journalist.
Outpatient Dietitian
WellQuest Medical Center
01.2015 - 09.2015
Outpatient Wellness Dietitian — Provided diet education for individuals with specific goals and needs including: food allergies/intolerances, weight loss, Diabetes, Cardiovascular Disease, elimination diets, and more.
Education
General Dietetic Internship -
Mayo Clinic Florida
Jacksonville, Florida
03.2011
Bachelor of Science, Food, Human Nutrition & Hospitality: Dietetics -
Patient Access Rep/AUTH and Rx Specialist at Epic Medical Solutions/Aveanna HealthcarePatient Access Rep/AUTH and Rx Specialist at Epic Medical Solutions/Aveanna Healthcare