Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Brooke Miller

Homestead,Florida

Summary

Friendly and outgoing retail associate with a passion for fashion and customer service. Excited to bring positive energy to the team while helping customers feel confident in their style. Strong communication skills, reliable work ethic, and always ready to learn and contribute in a fast-paced environment.

Dedicated with strong customer service and organizational skills. Managed high-energy front desk operations, ensuring seamless communication between clients and talent. Committed to maintaining detailed records and executing successful events through effective multitasking and attention to detail.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Luxe Talent Agency
Miami, FL
01.2025 - Current

Front Desk Assistant – Entertainment Company

  • Served as the first point of contact for clients, DJs, and performers, managing a high-energy front desk environment in the entertainment industry. Coordinated schedules for shows, bookings, and talent appearances, ensuring smooth communication between artists, management, and event organizers.
  • Assisted with handling incoming inquiries, booking requests, and day-of-show logistics, helping keep events running on time and organized. Maintained detailed records of talent schedules, contracts, and event information. Provided professional customer service while multitasking in a fast-paced setting, often balancing last-minute changes and high-pressure situations.
  • Gained strong communication, organization, and problem-solving skills while working closely with DJs and other talent, contributing to successful event execution and positive client experiences.

Research Assistant

Alice Baquet
Miami, FL
09.2024 - 01.2026
  • Worked closely with a practicing attorney to support case preparation by conducting in depth legal research. Analyzed case law, statutes, and legal precedents to identify relevant information that could strengthen legal arguments. Prepared clear and concise research summaries and memorandums, helping streamline the attorney’s workflow and decision making process.
  • Assisted with drafting and reviewing legal documents, ensuring accuracy in citations and adherence to proper legal formatting. Organized case files and maintained detailed records to support ongoing cases. Developed strong attention to detail, critical thinking, and the ability to manage large amounts of information efficiently under deadlines.

Education

High School Diploma -

Florida International University
Miami, FL
05-2025

Skills

  • Customer Service & Client Engagement
  • Sales & Upselling Techniques
  • Point of Sale (POS) Systems
  • Cash Handling & Transactions
  • Product Knowledge (Apparel & Trends)
  • Inventory Management & Stocking
  • Sales expertise
  • Strong Verbal Communication
  • Active Listening
  • Conflict Resolution
  • Team Collaboration
  • Building Customer Relationships
  • Time Management
  • Multitasking in Fast-Paced Environments
  • Attention to Detail
  • Reliability & Punctuality
  • Adaptability
  • Guest relations
  • Hospitality service expertise

Languages

English
Native or Bilingual
Spanish
Professional Working

Interests

  • fashion
  • traveling
  • shopping
  • going to the beach
  • going to the gym
  • music
  • Dancing
  • Pilates
  • Swimming
  • working
  • socializing
  • learning

Timeline

Front Desk Agent

Luxe Talent Agency
01.2025 - Current

Research Assistant

Alice Baquet
09.2024 - 01.2026

High School Diploma -

Florida International University