Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brooke Moore

Tolono,IL

Summary

Dynamic and detail-oriented professional with experience at ArthurHome, excelling in food safety and customer service. Proven ability to enhance operational efficiency and foster positive relationships with residents. Skilled in time management and problem-solving, ensuring compliance with health regulations while delivering exceptional meal experiences.

Experienced with preparing and serving meals in healthcare settings. Utilizes knowledge of dietary guidelines to ensure nutritional needs are met. Track record of maintaining cleanliness and working collaboratively with staff.


Overview

17
17
years of professional experience

Work History

Dietary Aide

ArthurHome
01.2025 - Current
  • Assisted in food preparation and service, ensuring compliance with health and safety regulations.
  • Maintained cleanliness and organization of kitchen and dining areas to promote a safe environment.
  • Supported dietary staff by delivering meals to residents promptly and courteously.
  • Learned proper food handling techniques to maintain quality standards during meal service.
  • Collaborated with team members to optimize workflow and enhance operational efficiency.
  • Engaged with residents to understand dietary needs and preferences for improved meal satisfaction.
  • Utilized inventory management systems to track food supplies and minimize waste effectively.
  • Adapted quickly to changing menu requirements, demonstrating flexibility in high-pressure situations.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Universal Banker Teller

Scott State Bank
04.2024 - 11.2024
  • Processed customer transactions efficiently, ensuring accuracy and adherence to banking protocols.
  • Assisted customers with account inquiries, providing timely and effective solutions.
  • Utilized banking software to manage accounts and maintain up-to-date records.
  • Educated clients on product offerings, enhancing overall customer experience.
  • Handled cash management tasks, ensuring compliance with security measures and policies.
  • Participated in training sessions to enhance knowledge of banking regulations and customer service best practices.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Managed high volumes of transactions while maintaining exceptional speed and accuracy levels.

In-Home Nanny

Means Family
10.2018 - 05.2023
  • Supervised daily activities and ensured safety of children in home environment.
  • Developed engaging educational activities tailored to children's interests and developmental stages.
  • Implemented healthy meal plans, encouraging balanced nutrition and positive eating habits.
  • Communicated effectively with parents regarding children's progress and any concerns observed.
  • Maintained organized household routines to enhance efficiency and structure for children.
  • Supported emotional development through conflict resolution and nurturing interactions among siblings.

Server Trainer

Red Lobster
01.2009 - 05.2015
  • Trained new servers on menu knowledge and service standards to enhance guest experience.
  • Developed training materials and resources that improved onboarding efficiency for new hires.
  • Implemented operational best practices, resulting in smoother service flow during peak hours.
  • Mentored team members to cultivate skills in customer service and teamwork dynamics.
  • Collaborated with management to refine training programs based on employee feedback and restaurant needs.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.

Education

High School Diploma -

Mahomet-Seymour High School
Mahomet, IL

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Patient communication
  • Team collaboration
  • Verbal communication
  • Food handling safety
  • Detail-oriented
  • Sanitation practices
  • Relationship building
  • Food safety

Languages

English
Native or Bilingual

Timeline

Dietary Aide

ArthurHome
01.2025 - Current

Universal Banker Teller

Scott State Bank
04.2024 - 11.2024

In-Home Nanny

Means Family
10.2018 - 05.2023

Server Trainer

Red Lobster
01.2009 - 05.2015

High School Diploma -

Mahomet-Seymour High School

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Brooke Moore