Brooke Elizabeth Murphy
Knoxville,TN
Summary
Hardworking individual, always willing to learn new skills. Friendly, polite, and helpful. Very outgoing and able to listen effectively when problem solving. Experienced in training and developing high-quality athletes. Knowledgeable about correct techniques, safety requirements and coaching strategies. Highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction.
Overview
10
10
years of professional experience
Work History
Gymnastics Coach Front Desk Manager
Tataru’s Gymnastics & Tumbling
10.2017 - Current
- Answer phone calls & process payments
- Strong organizational skills
- Pleasant personality with excellent telephone etiquette
- Greet and welcome costumers, making a positive first impression for the business
- Gather new client information during the initial phone call or meeting
- Coach all levels of girls gymnastics
- Work birthday parties and special events
Team Lead
Kustom
10.2021 - Current
- Team lead position supervising fellow employees with cleaning at Thompson Bowling Arena
- Delegate cleaning duties to a team of five to ten people
- Clean various buildings in the Knoxville area
Professional Pet Sitter
Self-employeed
11.2019 - Current
- Lifelong pet owner and animal lover with three years of experience as a pet sitter and dog walker
- Provide safe, nurturing care for a wide range of animals,
- Provide in-home pet sitting and pet care services, including feedings, litterbox, and kennel cleaning, overnight care, and long-term vacation care
- Administer medication to cats and dogs for various conditions and illnesses
Child Care Worker
First Baptist
09.2014 - 05.2015
- Provided care, safety, and nutrition for up to 15 children at a time ages 0-5
- Informed parents with a detailed report of what the child did while in my care
- Effectively communicated with other workers on how to handle certain situations
Kitchen Staff
08.2013 - 05.2014
- Wash dishes
- Prepare and serve food
Education
Bachelor - Education, Recreation & Sport Management, Business
The University of Tennessee
Skills
- Positive Reinforcement Strategies
- Motivational Leadership
- Parental Communication
- Coaching
Timeline
Team Lead
Kustom
10.2021 - Current
Professional Pet Sitter
Self-employeed
11.2019 - Current
Gymnastics Coach Front Desk Manager
Tataru’s Gymnastics & Tumbling
10.2017 - Current
Child Care Worker
First Baptist
09.2014 - 05.2015
Kitchen Staff
08.2013 - 05.2014
Bachelor - Education, Recreation & Sport Management, Business
The University of Tennessee
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