Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Myers

Woodhaven

Summary

Dynamic Consumer Development Manager with a strong background at Penske Truck Leasing, skilled in enhancing customer satisfaction through innovative engagement strategies. Proven track record in optimizing rental operations and training teams, leveraging P&L and financial knowledge to drive growth. Committed to a people-first mindset and servant leadership.

Overview

6
6
years of professional experience

Work History

Consumer Development Manager

Penske Truck Leasing
Detroit, MI
09.2025 - Current
  • Developed and implemented consumer engagement strategies to enhance customer satisfaction.
  • Identify opportunities for growth in consumer segments.
  • Managed customer feedback processes, ensuring swift resolution of issues and concerns.

Assistant District Rental Manager

Penske Truck Leasing
Detroit, MI
03.2023 - 09.2025
  • Oversaw rental operations, optimizing processes for efficiency and customer satisfaction.
  • Hire, train and retain top talent
  • Trained staff on equipment handling, enhancing team performance and service quality.
  • Developed strategies to improve rental utilization rates and inventory management.

Branch Rental Manager

Penske Truck Leasing
Allen Park, MI
03.2021 - 03.2023
  • Managed daily branch operations to ensure efficient vehicle rental processes.
  • Trained and mentored staff on customer service best practices and operational standards.
  • Implemented asset management strategies to optimize fleet availability and reduce downtime.

Management Trainee

Penske Truck Leasing
Allen Park, MI
08.2020 - 03.2021

Education

Bachelor of Science - Entrepreneurship

Central Michigan University
Mount Pleasant, Michigan, MI
12-2019

Skills

  • Curious
  • Strong
  • Servant Leadership
  • Professional
  • P&L knowledge
  • Financial knowledge
  • Customer Service skills
  • People first mindset

Timeline

Consumer Development Manager

Penske Truck Leasing
09.2025 - Current

Assistant District Rental Manager

Penske Truck Leasing
03.2023 - 09.2025

Branch Rental Manager

Penske Truck Leasing
03.2021 - 03.2023

Management Trainee

Penske Truck Leasing
08.2020 - 03.2021

Bachelor of Science - Entrepreneurship

Central Michigan University
Brooke Myers