Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Neal

Roanoke,VA

Summary

Proven professional with extensive experience in office administration and property management, notably at DSI Corp. Excelled in confidentiality handling and spreadsheet management, significantly enhancing operational efficiency. Demonstrated exceptional organizational skills and a commitment to maintaining high standards of accuracy and efficiency in fast-paced environments. Skilled in fostering positive relationships and ensuring seamless office operations.

Overview

17
17
years of professional experience

Work History

General Clerk 1

DSI Corp.
Christiansburg, VA
03.2023 - 12.2024
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Compiled reports from various sources for management review.

Property Manager

Ridgewood Village
Blacksburg, VA
03.2022 - 07.2023
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Managed all maintenance requests from tenants in a timely manner.
  • Negotiated rates and prepared documents, such as communication, pooling, and production sharing agreements.

Assistant Property Manager

Scion Group
Blacksburg, VA
01.2017 - 12.2020
  • Interacted with potential renters during showings providing information about the property features.
  • Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
  • Supervised production of monthly rent.
  • Monthly audits

Medical Office Specialist

Lewis Gale Internal Medicine
Christiansburg, VA
02.2012 - 12.2016
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Referrals and Pre-authorizations
  • Scheduling office and testing appointments.
  • Collection of copays and past-due account balances.

Medical Office Associate

Carilion New River Valley Medical Center
Christiansburg, VA
04.2008 - 12.2011
  • Communicated with patients with compassion while keeping medical information private.
  • Monitored inventory levels of medical office supplies and coordinated orders when needed.
  • Assisted with referrals and prepared medical records for patients.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Ensured accuracy of patient data in EMR system.

Education

High School Diploma -

Christiansburg High School
Christiansburg, VA
06-1995

Skills

  • Confidentiality handling
  • Mail sorting
  • Spreadsheet management
  • Policy enforcement
  • Invoice processing
  • Report preparation
  • Fax machine operation
  • Office equipment
  • Document scanning
  • Scheduling appointments
  • Microsoft office
  • Filing systems
  • File organization
  • Basic accounting

Timeline

General Clerk 1

DSI Corp.
03.2023 - 12.2024

Property Manager

Ridgewood Village
03.2022 - 07.2023

Assistant Property Manager

Scion Group
01.2017 - 12.2020

Medical Office Specialist

Lewis Gale Internal Medicine
02.2012 - 12.2016

Medical Office Associate

Carilion New River Valley Medical Center
04.2008 - 12.2011

High School Diploma -

Christiansburg High School

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Brooke Neal