Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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BROOKE N. MCVEIGH

Wayland,MO

Summary

To apply my experience in leadership and customer service to a business that fits my evolving interests. My mission is to inspire success in myself, my customers and my peers.

Overview

7
7
years of professional experience

Work History

Housekeeper

Eagle Ridge Hospitality, LLC
08.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

SALES REPRESENTATIVE

SWEET JANE, LLC
09.2021 - 04.2022
  • Owned the in-store customer experience by understanding guests' needs and providing expertise on a variety of glass products
  • Additionally, responsible for operational tasks including inventory management and transactional audits

CUSTOMER SERVICE REPRESENTATIVE

THOMAS L CARDELLA (TLC)
07.2019 - 12.2020
  • Managed inbound and outbound calls for Charter Spectrum with the goal of driving revenue and KPIs while delivering a quality customer experience
  • Calls related to Spectrum's wireline products
  • Other responsibilities included customer service and retention

STORE MANAGER

DOLLAR GENERAL
04.2018 - 09.2018
  • As a Store Manager, oversaw all aspects of day-to-day retail operations
  • This included staffing, scheduling, inventory management, store performance and cash management

Education

HIGH SCHOOL DIPLOMA -

CLARK COUNTY R-1 HIGH SCHOOL
Kahoka, MO
06.2013

Skills

  • Understanding customer needs/interests
  • Effective solutioning
  • Team leadership
  • Generating new ideas and creative concepts
  • Ability to adapt to a changing industry
  • Time management

Personal Information

Gender: BM

Timeline

Housekeeper

Eagle Ridge Hospitality, LLC
08.2024 - Current

SALES REPRESENTATIVE

SWEET JANE, LLC
09.2021 - 04.2022

CUSTOMER SERVICE REPRESENTATIVE

THOMAS L CARDELLA (TLC)
07.2019 - 12.2020

STORE MANAGER

DOLLAR GENERAL
04.2018 - 09.2018

HIGH SCHOOL DIPLOMA -

CLARK COUNTY R-1 HIGH SCHOOL

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BROOKE N. MCVEIGH