Brooke Perryman
B and B Grill
Hartsfield,GA
3
years of professional experience
Detail-oriented individual with a solid background in customer service and complaint resolution. Known for active listening and collaboration, ready to leverage expertise to enhance customer satisfaction and support team dynamics.
Work History
Waitress
3 Months- Provided exceptional customer service by promptly taking and delivering orders.
- Adapted to fast-paced environment, managing multiple tables simultaneously.
- Responded effectively to customer inquiries and resolved complaints professionally.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Utilized POS system for processing transactions accurately and efficiently.
- Assisted in maintaining cleanliness and organization of dining area.
Waitress
1 Year 1 Month- Participated in daily team meetings to improve service quality and efficiency.
- Supported training of new staff on restaurant policies and procedures.
- Assisted in maintaining cleanliness and organization of dining area.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Volunteer
2 Years 5 Months- Coordinated volunteer schedules, optimizing resource allocation for equine activities.
- Assisted in daily care and grooming of horses, ensuring health and well-being.
- Monitored horse behavior and health, reporting concerns to the management team promptly.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing the community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Education
Associate of Applied Science - Veterinary Technology
- National Technical Honor Society Member
- Dean's List Summer semester of 2026
- Dean's List Spring semester of 2026
- Dean's List Fall semester of 2025
- Colquitt EMC Scholarship Recipient
- Hope Scholarship Recipient
- 4.0 GPA
High School Diploma
Skills
Customer service
Handling complaints
Multitasking ability
Attention to detail
Decision-making
Welcoming customers
Team collaboration
Active listening
Timeline
Waitress
B and B Grill
07.2026 - CurrentRead More
Waitress
BB's Cajun Grill
04.2025 - 05.2026Read More
Volunteer
Hands And Hearts For Horses
06.2023 - 11.2025Read More
Southern Regional Technical College
Associate of Applied Science from Veterinary Technology
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Homeschooling
High School Diploma
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