Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Brooke Peterson

Norco,CA

Summary

Dynamic Account Manager with a proven track record at Bear Forest Products, excelling in client relations and upselling strategies. Skilled in strategic sourcing and inventory monitoring, I fostered long-term partnerships that significantly boosted revenue. My goal-oriented approach and strong teamwork capabilities ensure exceptional service delivery and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Account Manager

Bear Forest Products
07.2019 - 09.2025
  • Developed and nurtured long-term relationships with key clients, enhancing customer loyalty and satisfaction.
  • Analyzed client needs and industry trends to identify opportunities for upselling and cross-selling services.
  • Streamlined communication processes between clients and internal teams, improving response times and service delivery.
  • Organized regular meetings with key contacts within accounts to maintain open dialogue on progress updates or concerns from either party.
  • Resolved complex customer issues promptly, maintaining trust and fostering ongoing partnerships.
  • Developed strong relationships with key clients, resulting in increased revenue and long-term loyalty.

Buyer

Forest River RV
10.2017 - 06.2019
  • Negotiated favorable terms with suppliers to optimize procurement costs and enhance product quality.
  • Developed and maintained strong relationships with vendors to ensure timely delivery of goods.
  • Analyzed market trends to inform purchasing strategies and align inventory levels with demand forecasts.
  • Coordinated cross-functional teams to streamline supply chain operations and improve efficiency.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
  • Reduced costs by identifying and eliminating inefficiencies within purchasing department.

Junior Project Manager

Silver Creek Industries
01.2016 - 10.2017
  • Coordinated project timelines and deliverables to ensure alignment with client expectations.
  • Managed documentation and reporting processes to maintain project transparency and accountability.
  • Assisted in resource allocation to optimize team performance across multiple projects.
  • Monitored project milestones and provided updates to stakeholders on progress and risks.
  • Coordinated with cross-functional teams to resolve issues promptly and maintain project momentum.
  • Supported senior project managers in various aspects of project planning, execution, and closure activities.
  • Contributed to estimating and presenting project costs before project kick-off to set expectations, promote accountability and maintain sustainable profit margins.

Buyer's Assistant

Silver Creek Industries
01.2016 - 10.2017
  • Assisted procurement team with vendor management and supplier negotiations.
  • Coordinated purchase orders, ensuring accuracy and timely processing of requests.
  • Supported inventory tracking using ERP software to maintain stock levels.
  • Analyzed market trends to identify cost-saving opportunities for product sourcing.
  • Streamlined order fulfillment process, enhancing operational efficiency across departments.
  • Expedited resolution of order discrepancies by liaising with suppliers and internal departments, minimizing disruptions to workflow.

Education

High School Diploma -

College of The Redwoods
Eureka, CA
05-2013

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Goal oriented
  • Upselling
  • Lead generation
  • Multi-tasking strength

Timeline

Account Manager

Bear Forest Products
07.2019 - 09.2025

Buyer

Forest River RV
10.2017 - 06.2019

Junior Project Manager

Silver Creek Industries
01.2016 - 10.2017

Buyer's Assistant

Silver Creek Industries
01.2016 - 10.2017

High School Diploma -

College of The Redwoods

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Brooke Peterson