Brooke Pochron
Easton,MD
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
Work History
Project Manager
Dwelling & Design
Easton, MD
05.2010 - Current
- Successfully managed 30+ cyclical projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with client/designer goals.
- Established effective communication among pool of 100+ vendors and subcontractors for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer service to 200+ rotating client base by proactively addressing concerns and meeting or exceeding expectations throughout the engagement process.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Reported regularly to designer and coworkers on project budget, progress, and technical problems.
- Scheduled and facilitated meetings between clients, designers and subcontractors to discuss deliverables, schedules and conflicts.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Store Manager
Dwelling & Design
Easton, MD
05.2008 - 05.2010
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Managed inventory levels of $700,000+ minimizing waste and ensuring product availability, supporting customer satisfaction and sales efficiency.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Arts - English
Gettysburg College
Gettysburg, PA05-1996
Skills
- Project management
- Project planning and development
- Client relations
- Team collaboration
- Verbal and written communication
- Task prioritization
- Microsoft Office, Adobe Acrobat, Quickbooks
Timeline
Project Manager
Dwelling & Design
05.2010 - Current
Store Manager
Dwelling & Design
05.2008 - 05.2010
Bachelor of Arts - English
Gettysburg College