Brooke Polcaro
New York,NY
Summary
Detail-oriented and highly organized Administrative Assistant adept at streamlining operations, improving communication flow, and proactively solving problems to support business goals. Now seeking to leverage strong organizational, communication, and multitasking skills in a product management role within the technology sector.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Goldman Sachs & Co
02.2025 - Current
- Provides administrative support in a complex team environment to senior executives + team
- Coordinates complex, senior-level internal/ external meetings and conference calls
- Handles a high volume of phones calls and interacts with high level business leaders in a professional and effective manner
- Responds and follows up on client requests
- Maintains complex and extremely detailed calendars and prioritizes meeting requests and related logistics
- Coordinates a high volume of domestic and international travel arrangements and processes expense reports
Administrative Assistant
Qorvo, Inc.
04.2023 - 02.2025
- Reports to the Vice President of Technology at a large publicly traded company (Nasdaq:QRVO)
- Manages sensitive calendars for V-level executives, ensuring timely adjustments and effective time prioritization
- Manages expense reports and global travel arrangements
- Assists with clerical audits as required by a team of 250+ individuals
- Manages external requests and retrieves messages on behalf of the VP of Technology
- Submits requisition orders as needed
- Travels globally in assistance to the VP of Technology
- Reviews and approves time cards before payroll processing
- Coordinates company events to boost employee morale and corporate team building
- Maintains and safeguards confidential information with discretion
- Attends key meetings, tracking and helping drive completion of key deliverables, and following up on outstanding items
Care Provider
Self-Employed
02.2019 - 04.2023
- Assisted with dressing, grooming, and meal preparation
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Accommodated last-minute schedule changes and followed parental guidelines and cultural values when caring for children
- Created nurturing, safe environments to promote emotional, social, and intellectual growth
Student Intern
FirstLight Home Care
01.2022 - 05.2022
- Performed administrative duties and staff support tasks assigned by instructors
- Maintained current, accurate, and compliant bookkeeping records
- Retrieved and saved patient files from an outdated electronic health record to an updated electronic health record
- Shadowed healthcare professionals to learn the efficient approaches to administrative tasks while pursuing a bachelor's degree
Patient Service Representative
Mid Florida Eye Center
01.2021 - 11.2021
- Conducted patient intake interviews, gathering essential medical histories and demographic information
- Supported multi-disciplinary teams by coordinating care for 500+ patients per week, ensuring no care gaps occurred
- Accessed and documented patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
Lead Server
Jeremiah's Restaurant & Bar
01.2017 - 02.2019
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders and manage invoices
- Cleaned and reset tables to keep dining room and work areas tidy
- Complied with all established sanitation and safe food handling guidelines
Associate Trainer
Panera Bread
05.2017 - 06.2018
- Operated POS cash register, handling hundreds of transactions on average daily
- Trained newly hired talent to fill key positions and maximize productivity
- Mentored junior staff members on handling difficult customers professionally, creating a more cohesive team dynamic
Education
Bachelor of Science - Health Administrative Services
University of Central Florida
Skills
- Advanced Microsoft Office Suite Knowledge
- Complex Calendar Management
- International Travel Coordination
- Large Team Administrative Support
- Expense Tracking and Reconciliation
Volunteer Work
Volunteer at Moms for Moms NYC
- Prepped care packages for expecting and postpartum mothers
- Unboxed and organized shipments of postpartum and newborn supplies
Timeline
Administrative Assistant
Goldman Sachs & Co
02.2025 - Current
Administrative Assistant
Qorvo, Inc.
04.2023 - 02.2025
Student Intern
FirstLight Home Care
01.2022 - 05.2022
Patient Service Representative
Mid Florida Eye Center
01.2021 - 11.2021
Care Provider
Self-Employed
02.2019 - 04.2023
Associate Trainer
Panera Bread
05.2017 - 06.2018
Lead Server
Jeremiah's Restaurant & Bar
01.2017 - 02.2019
Bachelor of Science - Health Administrative Services
University of Central Florida