Brooke Ricketts
Oviedo,FL
Summary
A motivated individual with extensive experience in retail sales. An amazing track record in meeting sales goals, providing excellent customer service, and meeting customer's needs. Holds a comprehensive knowledge of products and services and excellent communication. This paired with good judgment, my experience in sales, and a flexible schedule would make me an asset to the company if given the opportunity.
Overview
7
7
years of professional experience
Work History
Sales Associate
Banana Republic Factory Store
02.2024 - 07.2024
Marketing Specialist
Tech Hero
05.2022 - 05.2024
- I currently do all of the marketing and advertising for the company
- I do a wide range of things such as updating the website, sending weekly newsletters, and creating new marketing materials
Sales Associate
Victoria's Secret
09.2022 - 04.2024
- I was a sales associate for Victoria secret and acted in many roles
- Some include helping customers find certain items, checking customers out at the register, ordering items we may not have in stock online, replenishing inventory, and even doing floor sets overnight when marketing materials change
Take-Out Server
Piesanos Stone Fired Pizza
07.2021 - 02.2022
- Answered multiple calls at once
- Checked on customers waiting for their orders to be ready frequently
- Handled a high volume of customers regularly
- Took orders
- Made sure orders were made correctly
- Fulfilled catering orders
- Set up payments by POS
- Kept the restaurant clean and sanitary
- Bussed tables
Assistant
Tech Hero
08.2017 - 08.2019
- I help the woman who does all the billing for the company
- I help her with work such as sorting online files, sending checks, and many in office tasks
Education
Associate of Arts - General Studies
University of Central Florida
Orlando, FL07-2024
High school diploma -
Windermere high school
Windermere, FL05.2022
Skills
- Leadership
- Problem management
- Incident Management
- Customer service
- Digital Marketing
- Email Marketing
Assessments
- Food service: Customer situations, Proficient, 06/01/22, Identifying and addressing customer needs in a food service setting
- Food service fit: Crew member, Proficient, 06/01/21, Measures the traits that are important for successful food service crew members
Timeline
Sales Associate
Banana Republic Factory Store
02.2024 - 07.2024
Sales Associate
Victoria's Secret
09.2022 - 04.2024
Marketing Specialist
Tech Hero
05.2022 - 05.2024
Take-Out Server
Piesanos Stone Fired Pizza
07.2021 - 02.2022
Assistant
Tech Hero
08.2017 - 08.2019
High school diploma -
Windermere high school
Associate of Arts - General Studies
University of Central Florida
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