Brooke Rierson
Birmingham
Summary
Passionate and creative individual with talent for producing visually appealing and delicious baked goods. Knowledge of baking techniques and ingredient functionalities, coupled with skills in precision and time management. Committed to delivering high-quality products that delight customers and enhance bakery's reputation.
Overview
3
3
years of professional experience
Work History
Baker
Cakeitecture Bakery
08.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Baking Teacher
Itty Bitty Bakers
02.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Hostess
SoHo Social
05.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Store Team Member
Greystone Country Club
08.2023 - 05.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Education
Bachelor of Arts - Culinary Science
Auburn University
Auburn, AL08-2027
Bachelor of Science - Environmental Conservation And Management
Auburn University
Auburn, AL08-2027
Skills
- Team player
- Customer service
- Active listener
- Attention to detail
Timeline
Baker
Cakeitecture Bakery
08.2024 - Current
Hostess
SoHo Social
05.2024 - 08.2024
Store Team Member
Greystone Country Club
08.2023 - 05.2024
Baking Teacher
Itty Bitty Bakers
02.2022 - Current
Bachelor of Arts - Culinary Science
Auburn University
Bachelor of Science - Environmental Conservation And Management
Auburn University
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