Brooke Siebert
Clover,SC
Summary
Motivated and hardworking individual with a strong background in time management and organizational skills developed from being part of a large family. Passionate about outdoor sports and activities, which has instilled a sense of teamwork and resilience. Known for a proactive attitude and a love for travel and exploring new environments, bringing a fresh perspective to any task. Dedicated to excellence in all endeavors and eager to apply my skills in a dynamic work environment. Accompanied by a loyal German Shepherd named Hope, demonstrating responsibility and commitment in personal and professional life.
Overview
3
3
years of professional experience
Work History
Cafe Team Leader
Bush-n-vine Farm
Filbert, SC
02.2021 - Current
- Developed strong relationships with customers, resulting in increased loyalty and repeat business.
- Managed inventory levels to ensure optimal product availability while minimizing waste and reducing costs.
- Enhanced customer satisfaction by implementing efficient service strategies and maintaining a clean, welcoming cafe environment.
- Conducted regular performance reviews for team members, offering constructive feedback and setting clear goals for personal growth within the company.
- Collaborated with kitchen staff to ensure timely delivery of food orders and maintained quality levels for the best customer experience.
- Fostered a positive work environment by addressing conflicts immediately, promoting open communication among staff members, and recognizing exceptional performance.
- Maintained high standards of food safety by enforcing strict adherence to sanitation guidelines among all team members.
- Oversaw cafe maintenance tasks, including equipment repairs and facility improvements, contributing to a safe and appealing environment for customers and employees alike.
- Oversaw daily financial transactions, including accurate cash handling, end-of-day reconciliation, and timely deposits for improved financial stability.
- Resolved customer concerns promptly and professionally, leading to an increase in overall satisfaction rates.
- Trained new employees on proper food handling techniques, cash register operations, and customer service best practices for a seamless integration into the team.
Education
Associates of Criminal Justice -
University of South Carolina Lancaster
Lancaster, SC12-2024
High School Diploma -
Faithful Learning Academy
Clover, SC06-2024
Associate of Arts -
University of South Carolina Lancaster
Lancaster, SC04-2024
Skills
- Team Management
- Customer Service
- Food Preparation
- Staff Leadership
- Ordering Supplies
- Critical Thinking
- Cash Handling
- Worker Training
- Cooking
- Opening and closing procedures
Affiliations
- Achieved Mixed Martial Arts Instructor status in 2020 by completing a many tests with accuracy and efficiency and have been teaching ever since.
- I successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program.
Accomplishments
- I was awarded President's Honor Roll and Dean's list for the University of South Carolina for Fall of 2021 and Spring of 2022; and acquired the Dean's list again for the Fall semester in 2022. Upon graduation in April I received high honors.
Timeline
Cafe Team Leader
Bush-n-vine Farm
02.2021 - Current
Associates of Criminal Justice -
University of South Carolina Lancaster
High School Diploma -
Faithful Learning Academy
Associate of Arts -
University of South Carolina Lancaster
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