BROOKE SKYLAR ARNOTT
Charleston,South Carolina
Summary
Business Development and Customer Success Professional with a proven ability to drive revenue growth, deliver exceptional client experiences, and build long-term relationships. Skilled in communication, problem-solving, and strategic partnership development, with a strong focus on customer satisfaction, and business results.
Overview
3
3
years of professional experience
Work History
Assistant Manager
GCI Residential, LLC
Charleston, SC
04.2024 - Current
- Supported property management operations by processing applications, handling financial transactions, coordinating tenant moves, and liaising with vendors.
- Conducted market research to determine competitive rental rates for properties.
- Oversaw daily operations, maintenance, and administration of the property.
- Maintained an average 60% closing rate by effectively touring and leasing luxury apartments.
- Maintained a 70% resident retention rate by fostering strong client relationships.
- Coordinated and organized community events for residents, enhancing engagement and satisfaction.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
Marketing Manager
Angie Artigues Design Co.
Charleston, SC
01.2023 - 04.2024
- Develop and implement creative marketing strategies to drive brand awareness and increase customer engagement for Angie Artigues Design Co.
- Monitor and analyze market trends and competitor activities to identify opportunities for growth and differentiation for Angie Artigues Design Co.
- Conduct market research to identify customer needs, and collaborate with the designer to develop visually appealing marketing materials that align with the brand image and message of Angie Artigues Design Co.
- Manage and coordinate marketing activities to promote Angie Artigues Design Co. And generate leads for potential clients.
- Assist in the design and merchandising of products for clients.
- Created content for promotional materials, including brochures, flyers, and websites.
Bartender
Saltwater Cowboys
08.2022 - 09.2023
- Collaborate with the bar lead to develop and execute social media content to promote the restaurant, and attract new customers.
- Take stock of inventory to help with the purchasing and supply of products.
- Provide exceptional customer service by anticipating and meeting the needs of diverse customers, including tourists and locals, while maintaining a friendly and positive attitude.
- Processed high-volume sales in a fast-paced environment for extended periods.
- Represent liquor and beer companies during special promotion events.
- Handle money for transactions, as well as maintain responsibility for ensuring employees' tips are accurate and accounted for.
- Develop and maintain a strong knowledge of all menu items, including ingredients, preparation methods, and allergen information, to assist customers in making informed choices and accommodating their dietary needs and preferences.
Education
Associate of Science - Biology
Virginia Peninsula Community College
Williamsburg, VASkills
- Microsoft Office Suite
- Customer relationship management
- Sales performance and proficiency
- Event coordination
- Adaptability and flexibility
- Market research
References
- Heather Cameron, (704) 248-1471, hcameron@gciresidential.com
- Angie Artigues, (843) 303-3694, angieartigues1@gmail.com
Accomplishments
- Promoted from Marketing and Event Coordinator to Assistant Property Manager.
- Part of our company's Peer Connection and Culture Program, which facilitates orientations and serves as a liaison for new hires.
Timeline
Assistant Manager
GCI Residential, LLC
04.2024 - Current
Marketing Manager
Angie Artigues Design Co.
01.2023 - 04.2024
Bartender
Saltwater Cowboys
08.2022 - 09.2023
Associate of Science - Biology
Virginia Peninsula Community College