Brooke Smith
Lakeland,FL
Overview
7
7
years of professional experience
Work History
Full Time Customer Service Staff
Publix Super Markets Inc
Mulberry, FL
04.2024 - Current
Part Time Customer Service Staff
Publix Super Markets Inc
Mulberry, FL
12.2022 - Current
- Handled cash, balanced safe, open and close the back and front office and Western Union
- Trained associates
- Front End Coordinator, supervision of minors, handles customer concerns
- Answered phone calls and helped customers with their requests
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Bagger and Cashier
Publix Super Markets Inc
Mulberry, FL
11.2017 - Current
- Assisted with maintaining clean and organized store appearance.
- Maintained customer satisfaction by assisting with carrying out goods.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Education
Bachelor of Arts - Business
University of South Florida
Tampa, FL05.2026
Associate of Arts - Graphic Design
Hillsborough Community College
Tampa, FL05.2024
High School Diploma -
Lakeland Christian School
Lakeland, FL05.2021
Skills
- Problem solving
- Teamwork and Collaboration
- Dependable and Responsible
- Organizational Skills
- Positive attitude
- Enthusiastic
- Time management
- Flexible
Timeline
Full Time Customer Service Staff
Publix Super Markets Inc
04.2024 - Current
Part Time Customer Service Staff
Publix Super Markets Inc
12.2022 - Current
Customer Service Bagger and Cashier
Publix Super Markets Inc
11.2017 - Current
Bachelor of Arts - Business
University of South Florida
Associate of Arts - Graphic Design
Hillsborough Community College
High School Diploma -
Lakeland Christian School