Dylan Benzel
Dade City,FL
Summary
Dedicated customer service professional with strong skills in customer service and computer tasks. Proven ability to train staff and streamline operations for enhanced customer satisfaction. Looking to find myself a stable 9-5 that would allow me to spend more time with my fiance.
Overview
5
5
years of professional experience
Work History
Full-Time Customer Service Staff
Publix Supermarkets
Dade City, FL
03.2021 - Current
- Delivered premier customer service, answering questions, and enhancing shopper satisfaction.
- Trained new staff on operational procedures and customer interaction techniques.
- Managed inventory restocking processes to maintain optimal product availability.
- Implemented efficient checkout procedures, reducing wait times for customers.
Education
High School Diploma -
South Sumter High School
Bushnell, FL05-2028
Skills
- Assertiveness
- Customer focus
- Complaint handling
- Critical thinking and problem solving
- Payment processing
- Computer software proficiency
Accomplishments
- Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
- Customer Relations - Earned highest marks for customer satisfaction.
- Customer Service Team Leader Contender - Currently a contender for a highly-seeked promotion at my current job
Timeline
Full-Time Customer Service Staff
Publix Supermarkets
03.2021 - Current
High School Diploma -
South Sumter High School